UX: A Comprehensive Beginner's Guide to Learn the UX Realms of UX Programming
By Eric Schmidt
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About this ebook
This book on UX contains all the basic knowledge you need to create a UX design. You can use the knowledge in this book to prepare yourself to create the designs that boost the conversion rate of your client's websites. This is a handy guide to UX programming and design tools and techniques. You can keep it as a reference manual.
Eric Schmidt
Eric Schmidt served as Google CEO and chairman from 2001 until 2011, Google executive chairman from 2011 to 2015, and Alphabet executive chairman from 2015 to 2018.
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UX - Eric Schmidt
Introduction
This book on UX contains all the basic knowledge you need to create a UX design. You can use the knowledge in this book to prepare yourself to create the designs that boost the conversion rate of your client's websites. This is a handy guide to UX programming and design tools and techniques. You can keep it as a reference manual.
It is a pragmatic handbook that can help you add some valuable user insights to real-world objects. This book is aimed at digital designers and UX practitioners who don’t have everyday access to UX specialists. I hope that the book will be an invaluable reference for the people involved in taking digital products from conception to development.
The tools and concepts I have defined in this book apply to the web, mobile apps, certain applications, emerging devices, and other platforms.
I have documented certain processes you go through daily at your office, and I have also shared many secrets you can use to improve UX design and programming. The unifying factor that you can find in this book is the desire to put your user at the heart of your designs and programs.
Chapter One
User Experience (UX)
Introduction
User experience (UX) design is labeled as the process design that is used by teams for the creation of products that offer meaningful, specific, and highly relevant experiences to users. This generally includes the design of the complete process of acquisition and integration of the product, including multiple aspects of the design, branding, function, and usability.
How UX Designers Are Different from UI Designers
User experience (UX) design is more often used as an interchangeable term with User Interface Design. Some programmers also use it interchangeably with Usability. However, usability and user interface (UI) design are key aspects of UX design. They can be called the subsets of UC design. UX design is a large eld encompassing a wide array of areas.
A UX designer is a story that starts before the device lands in the user’s hands. A product is a collective set of experiences. You must think about all the stages of the product or the service. This can start from the beginning intentions and goes through the final thoughts, spanning the first usage of service, help, and maintenance. All these should work together flawlessly.
The products that tend to offer great user experiences, like Samsung, are designed with a wide spectrum in mind. The creators think about how the product will be acquired and owned and how to troubleshoot it in addition to its consumption and usage. Similarly, UX designers focus on multiple aspects of user experiences like efficiency, pleasure, and fun. Therefore, there are many definitions of a good user experience. If we sum up the definition, we must say that user experience should be the one that would meet the specific needs of users in a specific context where they are using a product.
UX Designers Are Concerned about the Multiple Dimensions of a Product Usage
As a UX designer, you need to consider the Why, How, and What of a product’s use. The Why factor involves why a user buys or adopts a product, be it to complete a task or to enhance much-cherished values.
The What factor addresses different things that people can do with the product, i.e., its functions.
The How factor revolves around designing the functionality in an aesthetically superior way. UX designers start with the Why factor first, before looking at the What, and then the HO, ensuring their products are designed to offer users meaningful experiences. When designing software, you need to ensure that it offers users a fluid, smooth experience and can work on their current devices – this means having to design around large numbers of different devices.
User Experience (UX) Focuses on Users
A UX design encompasses a user's entire journey and is a multidisciplinary field. UX designers have a diverse background, with experience in visual design, psychology, programming, and interactive design. When designing for humans, you need to ensure you accommodate the physical limitations of the potential users. This includes providing the option of larger font sizes, color combinations, and so on to ensure all users can see and read. This is why the typical tasks of a UX designer vary. They need to conduct thorough research, create user personas and design interactive prototypes and wireframes to test different designs.
Their tasks may vary in different organizations. Organizations generally demand UX designers to be the advocate of the users, and they expect that UX designers will keep the specific needs of the users in mind and at the center of the design.
UX is an umbrella term that covers many areas. When working with user experience, it becomes crucial that you understand these areas to know how you can apply the tools you have.
UX Planning
The UX planning phase is concerned with understanding what you have been asked to do and then working up the right blend of activities that deliver the outcome you need within the budget, time, and resources. As a UX professional, it is your job to deliver a top-class user experience while staying within budget and time.
By UX planning, I mean the phase of writing a proposal before the work starts on a project. When you are planning to draft a proposal, you may face a wide array of issues like limited information, limited budgets, and lack of access to the questions by your clients.
In many ways, UX planning can also be a design challenge. You need to reach an outcome, and it is your responsibility to choose an approach to get you there. You must be confident that the tools you pick are the right ones to bring you the insight you require to complete the project optimally.
The budget is unarguably the key piece of information that can be useful to help with planning. Often, this is not always available. The information can be highly useful if you charge a daily rate because it will determine the time you will have to spend on a project. This information also determines how you approach the project.
The beauty of UX projects is that you can always add value regardless of your budget. A low budget may require a lighter approach, while a large budget needs extensive research to understand the user. Therefore, knowing the budget in UX is very important.
The Three phases of UX projects
A UX project has three main phases: the research phase, the design phase, and the further research phase. These phases aim at testing and validating different designs.
The research phase is about learning about the project to analyze what you will need to make different design decisions in the later phase of the project. During this specific phase, you may try to learn more about the client’s business objectives, the users, and the competitors.
In the design phase, you work out your designs and the mechanism that fits all the designs together. This phase defines the design's scope, features, functionality, and behavior.
The third is the validation phase, where you must determine whether your design is practical. This phase is followed by more rounds of designs and tests to solve problems.
UX Project Planning
Planning a UX project is an art. The most important thing in the planning phase is putting the user front and center of your activities. You need to conduct user research, design the project, test, and then iterate.
If you don’t consider the needs of your users, clients, and business, it would be impossible to streamline your UX project. Let us see what the most important aspects of UX project planning are.
Business Needs
The first aspect is understanding the business needs, as you need to know what your client requires, why, and what they hope to achieve. More often, analysis of the project requirements leads to a clearer definition of the project vision that may be referred to through the design process.
You need to understand the reasoning behind the existence of the project. If you have a project brief, read it, not only to familiarize yourself with it but also to thoroughly understand it. A good brief will likely expose various conflicting requirements.
A project brief contains a short description of the project, such as the do’s and don’ts. It contains the business goals, objectives, and expected outcomes. For example, you will learn what an organization will likely gain from a UX project. It can be a higher conversion rate or a more concrete goal like an improved understanding of the product or increasing the feedback ratings.
The brief also sheds light on the target audience, including their name, age, profession, education, social status, etc. The depth of the audience information spans behavioral breakdowns and detailed demographic breakdowns.
You also need to learn about the existing brand guidelines like the tone of voice, the logos, and the imagery.
Other key parts of the brief are the timeline, the technological constraints, and other related activities of the UX project.
Stakeholder Interviews
Stakeholder interviews are one of the most important tools for a UX professional. They are generally a