Leading the Customer-Led Revolution: A simple + powerful roadmap to success
By Sueanne Carr and Peter Turner
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About this ebook
We've all encountered businesses that just seem to 'get it'. Beyond their product or service, they do everything right. They bring magic to your encounter. They take standard and make it special. They take nice and make it remarkable.
Leading the Customer-led Revolution is for brave business leaders who are charged with driv
Sueanne Carr
Sueanne Carr is a customer strategy vigilante and Peter Turner a customer strategy maverick. They created their boutique consultancy Customer Frame because they love business and they love customers. They believe that both can win in a relationship, and are passionate about putting the heart back into business. They combine over 50 years of handson experience in their no-nonsense, down-to-earth approach that has been practised in leading organisations across the world.
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