Unavailable
Unavailable
Unavailable
Ebook348 pages4 hours
The Power of WOW: How to Electrify Your Work and Your Life by Putting Service First
Rating: 0 out of 5 stars
()
Currently unavailable
Currently unavailable
About this ebook
Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises.
That's the power of WOW.
From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it?
In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between.
Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out.
Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.
That's the power of WOW.
From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it?
In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between.
Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out.
Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.
Unavailable
Related to The Power of WOW
Related ebooks
Flat Army: Creating a Connected and Engaged Organization Rating: 4 out of 5 stars4/5The Island of the Four Ps: A Modern Fable About Preparing for Your Future Rating: 0 out of 5 stars0 ratingsThe Chutzpah Advantage: Go Bigger. Be Bolder. Do Better. Rating: 0 out of 5 stars0 ratingsMake Your Mess Your Memoir Rating: 0 out of 5 stars0 ratingsWrite A Must-Read: Craft a Book That Changes Lives―Including Your Own Rating: 0 out of 5 stars0 ratingsThe Art of Work: A Proven Path to Discovering What You Were Meant to Do Rating: 4 out of 5 stars4/5This is Rage: A Novel of Silicon Valley and Other Madness Rating: 3 out of 5 stars3/5Art of the BIZNOVEL Rating: 0 out of 5 stars0 ratingsWriting to Be Published...and Read Rating: 0 out of 5 stars0 ratingsA Life That Matters: Five Steps to Making a Difference Rating: 5 out of 5 stars5/5Save Your Asks: Evolve Your Networking Currencies. Grow Your Influence. Triple Your Business. Rating: 0 out of 5 stars0 ratingsDig It: Life Will Beat You If You Let It—Don’T Let It Rating: 0 out of 5 stars0 ratingsAs Is: An Insider's Guide to Real Estate Rating: 0 out of 5 stars0 ratingsIgniting the Invisible Tribe: Designing An Organization That Doesn't Suck Rating: 5 out of 5 stars5/5OnlineBookClub Magazine- 2nd Edition (January 2023) Rating: 0 out of 5 stars0 ratingsUrban Xcellence: Unveiling Extraordinary Stories by Everyday People Rating: 0 out of 5 stars0 ratingsShift Ahead: How the Best Companies Stay Relevant in a Fast-Changing World Rating: 4 out of 5 stars4/5Fully Alive: Using the Lessons of the Amazon to Live Your Mission in Business and Life Rating: 4 out of 5 stars4/5Writing For Children & Young Adults Rating: 0 out of 5 stars0 ratingsThe Currency of Connection: How to Create an Exquisitely Kick-Ass Relationship with Money Rating: 0 out of 5 stars0 ratingsStorytelling for Leadership: Creating Authentic Connections Rating: 0 out of 5 stars0 ratingsA Sprinkling of Stardust over the Outhouse: Musings, Memories, Madness and Pillow Talk! Rating: 0 out of 5 stars0 ratingsBeing Essential: Seven Questions for Living and Leading with Radical Self-Awareness Rating: 5 out of 5 stars5/5The Power of the Published: How Rapidly Authoring a Book Can Ignite Your Business and Your Life Rating: 0 out of 5 stars0 ratingsMake a Real Living as a Freelance Writer: How To Win Top Writing Assignments Rating: 5 out of 5 stars5/5How to be an Author: 36 Real Authors Talk Writing and Publishing Rating: 0 out of 5 stars0 ratingsOK Boomer, Tell Me Y: When Two Generations Talk Rating: 0 out of 5 stars0 ratingsPlanning Your Collaborative Novel: The Proven Process From Idea to Draft: The Author Life Rating: 0 out of 5 stars0 ratingsBlueprint for a Memoir: How to Write a Memoir for the Marketplace Rating: 2 out of 5 stars2/5You Don't Need This Book: Entrepreneurship in the Connected Era Rating: 0 out of 5 stars0 ratings
Workplace Culture For You
Divergent Mind: Thriving in a World That Wasn't Designed for You Rating: 4 out of 5 stars4/5Bullshit Jobs: A Theory Rating: 4 out of 5 stars4/5Trust and Inspire: How Truly Great Leaders Unleash Greatness in Others Rating: 5 out of 5 stars5/5Developing the Leaders Around You: How to Help Others Reach Their Full Potential Rating: 4 out of 5 stars4/5Right Kind of Wrong: The Science of Failing Well Rating: 5 out of 5 stars5/5Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Rating: 4 out of 5 stars4/5The SPEED of Trust: The One Thing that Changes Everything Rating: 4 out of 5 stars4/5I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze Rating: 5 out of 5 stars5/5Setting the Table: The Transforming Power of Hospitality in Business Rating: 5 out of 5 stars5/5DEI Deconstructed: Your No-Nonsense Guide to Doing the Work and Doing It Right Rating: 3 out of 5 stars3/5The Eight Paradoxes of Great Leadership: Embracing the Conflicting Demands of Today's Workplace Rating: 3 out of 5 stars3/5The Outward Mindset: How to Change Lives and Transform Organizations Rating: 4 out of 5 stars4/5Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries Rating: 4 out of 5 stars4/5The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team Rating: 4 out of 5 stars4/5Leading with Cultural Intelligence 3rd Edition: The Real Secret to Success Rating: 4 out of 5 stars4/5Community: The Structure of Belonging Rating: 4 out of 5 stars4/5Mean Girls at Work: How to Stay Professional When Things Get Personal Rating: 3 out of 5 stars3/5Good Authority: How to Become the Leader Your Team Is Waiting For Rating: 5 out of 5 stars5/5Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment Rating: 3 out of 5 stars3/5Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results Rating: 4 out of 5 stars4/5Reboot: Leadership and the Art of Growing Up Rating: 5 out of 5 stars5/5Helping: How to Offer, Give, and Receive Help Rating: 4 out of 5 stars4/5Artpreneur: The Step-by-Step Guide to Making a Sustainable Living From Your Creativity Rating: 2 out of 5 stars2/5The Culture Code: The Secrets of Highly Successful Groups The Teamwork Guide Rating: 0 out of 5 stars0 ratings
Reviews for The Power of WOW
Rating: 0 out of 5 stars
0 ratings
0 ratings0 reviews