Secrets From The World's Most Productive Nurse Practitioner
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About this ebook
A track record of closing visits the same day (97-100% of the time), rarely running late, and leaving on time every day earned me the nickname of The World's Most Productive* Nurse Practitioner. Learn my secrets for staying on track at work, maintaining YOUR ideal work-life harmony, the questions to ask BEFORE you accept an offer that will let y
Jessica Reeves MSN MPH
Jessica Reeves is a Nurse Practitioner who is as interested in the well being of her fellow providers as that of her patients. While working in extremely fast-paced and often understaffed reproductive health and family medicine clinics, she learned what to do (and more importantly, what not to do) to get out of the clinic every day by 5PM with all of her charts closed - while always running on time. She's not called The World's Most Productive* Nurse Practitioner for nothing. Here, she writes something longer than a chart note, but also meant to be read and reviewed by others as needed. Jessica earned her Master's degree in Nursing at Simmons College, and immediately followed that with a Master's degree in Public Health at Dartmouth College. She lives and works in New Hampshire, in a town that holds the world record for most lit jack-o-lanterns (really). When she is not working, she is spending time with her husband, Timothy, and Labrador, Kelly - and no matter what she is doing, she will be there on time.
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Secrets From The World's Most Productive Nurse Practitioner - Jessica Reeves MSN MPH
SECRETS FROM
The World’s Most Productive
Nurse Practitioner
Secrets From The World’s Most Productive Nurse Practitioner by Jessica Reeves
Published by Our Publishing
67 Winter Street, Keene, NH 03431
©2021 Jessica Reeves
All rights reserved. No portion of this book may be reproduced in any form without permission from the publisher, except as permitted by U.S. copyright law.
For permissions contact: ourpublishing@gmail.com
Cover by Jessica Reeves.
Ebook ISBN: 978-0-57889-457-7
Table of Contents
Author’s Note . . . . . 5
Where It All Began . . . . . 8
What Is Time? . . . . . 16
BEFORE You Take The Job . . . . . 18
Once You Have Decided To Take The Job . . . . . 38
Charting . . . . . 51
During The Visit . . . . . 72
The Flow Of Your Day . . . . . 80
Your EMR Inbox . . . 100
Know Yourself . . . . . 106
Working With A Team . . . . . 112
Developing A Reflective Practice . . . . . 123
Conclusion . . . . . 132
Appendix . . . . . 134
Dedication
To The World’s Most Supportive Husband, Timothy. Thank you for always being on board with all of my schemes, and for being my biggest cheerleader. I am a lucky lady.
Author’s Note
Hi!
I’m Jessica. I’m a Nurse Practitioner who got in trouble for my excellent time management skills.
I got dinged for leaving early
(at 4:50PM) even though my visits were done, all of my charts were closed, and my inbox was empty. I would have thought this would be deserving of applause, but instead I got rewarded by getting an email with the dreaded action plan
subject line and being told to ask my colleagues if they needed any help.
Really.
I have always had kind of a thing for time management. My friends will tell you that I am always the first to arrive to an event. My husband will tell you that I know exactly how long everything he does should take. My mother taught me that if you are not five minutes early, you are late. None of them are wrong.
I went to nursing school while I was working as a director at a nonprofit – commuting approximately 7500 miles in the process, and graduating magna cum laude. I was part of the founding team of a community radio station while working full time as a senior leader at a nonprofit responsible for a staff of 12. I got a Masters in public health from an Ivy League school while working in Connecticut during the week (as a super green Nurse Practitioner) and commuting home to New Hampshire on the weekends (approximately two and a half hours away).
I like to keep busy. But I also like the challenge of balancing multiple tasks – and winning.
What I consider to be one of my biggest accomplishments is my track record of four consecutive quarters of closing 97-100% of my charts the same day (during a pandemic, no less), while leaving at (or before) 5:00PM—with an empty inbox.
After realizing that commuting to Connecticut every week and home to New Hampshire every weekend was not a good fit for me, I took a job in a very busy family medicine practice (once described, not incorrectly, as riding a carousel placed on a roller coaster). There was talk of mentoring new associate providers (Nurse Practitioners and Physician Assistants), as there was a relatively high attrition rate at the one-year mark. Unfortunately, the practice was so busy that this never came to pass – but the thought of being able to provide mentorship for new associate providers stuck with me and in part found its way to these pages.
If you are a newly graduated provider looking for ways to manage your time effectively, keep your head above water, and to be sure that you are walking into a job that is the right fit for you, this book is for you. If you are a not-so-new provider who does not have a role model or mentor to provide guidance, this book is for you.
I hope it helps.—Jessica
Chapter 1
Where It All Began
I started my career in healthcare as an EKG tech, which certainly gave me an appreciation for the importance of delivering on time no matter what. I worked in a 400-bed hospital with an attached outpatient clinic; there was a team of us during the day, but in the evenings and on the weekends, we worked alone. Funky rhythms and heart attacks don’t know the difference between first shift and second shift, and they have no idea what a weekend is, so there were certainly times that I was stretched a little thin and had to HUSTLE (run from one end of the hospital to the other, pushing a heavy EKG cart – this was the late 90s, so think of a grocery cart with an old-school desktop computer attached). Thankfully, performing an EKG is relatively quick, but getting from point A to point B is often not.
Working as a secretary for a visiting nurse association built on this appreciation for time. I learned not only about managing my own time and tasks, but also about understanding and managing expectations of time, and how the pieces of the healthcare team fit together.
My department was the hospice arm of the organization,