IS THAT CLEAR?: Effective communication in a multilingual world
By Zanne Gaynor and Kathryn Alevizos
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About this ebook
Transform your international communication skills with this unique, easy-to-read guide.
Is that clear? is a small and user-friendly guide for any native English speaker working or socialising with international colleagues and friends.
Conden
Zanne Gaynor
Joe Butler is an education consultant who has worked with autistic children and young people for over twenty years. For the majority of that time, Joe taught and led in an autism specialist school for pupils aged 4-19, latterly as head teacher. She continues to work in both mainstream and special schools in an advisory capacity for Nottinghamshire County Council, and is an Autism Education Trust (AET) Training Partner. Joe provides consultancy and bespoke training for education, youth and adult organisations across the UK through her company SEND support. She regularly speaks at conferences and events, and is committed to learning from, sharing and amplifying the voices and experiences of autistic people to increase understanding and drive positive change.
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Book preview
IS THAT CLEAR? - Zanne Gaynor
Is That Clear?
Effective communication in a multilingual world - easy-to-follow tips for adapting your English
Zanne Gaynor
Kathryn Alevizos
For our dads who would have loved this book
Is That Clear?
Effective communication in a multilingual world
ISBN 978-1-9162800-0-7
eISBN 978-1-9162800-1-4
Published in 2019
© Zanne Gaynor & Kathryn Alevizos
www.acrobat-global.com
The rights of Zanne Gaynor and Kathryn Alevizos to be identified as the authors of this work have been asserted by them in accordance with the Copyright, Designs and Patents Act 1988. A CIP record of this book is available from the British Library.
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the copyright holder.
No responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication can be accepted by the authors or publisher.
Design and production by Prepare to Publish Ltd
www.preparetopublish.com
Contents
Introduction
1. Adapting your language
1.1 Time to pause
1.2 Cut down on unnecessary words
1.3 Lost in translation
1.4 At cross purposes
1.5 Making small talk work
1.6 Questions can be difficult
1.7 Disappearing sounds
1.8 When politeness is a problem
2. Inclusive not exclusive
2.1 Letting others join in
2.2 Making multilingual groups work
2.3 Does it all have to be in English?
2.4 Talks and presentations
2.5 Virtual conversations
I. 3. Last but not least
3.1 Identity crisis
3.2 Pronunciation
3.3 Accents
3.4 Did you hear the one about…?
Conclusion: is it time for change?
Appendix A: Phrasal verbs activity
Appendix B: Idioms activity
Appendix C: E2 speakers – issues and solutions activity
Answer key
About the authors
Acknowledgements
Notes
Introduction
According to a report by the British Council, ¹ non-native speakers of English now exceed the number of native speakers by