Post-Acquisition Marketing: How to Create Enterprise Value in the First 100 Days
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About this ebook
In Post-Acquisition Marketing, Shiv Narayanan reveals how PE-backed companies can leverage marketing to scale faster and deliver on the investment thesis. With Shiv's proven framework, you'll learn exactly how to leverage data to secure a larger budget for marketing and drive more top-line revenue growth than ever before.
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Reviews for Post-Acquisition Marketing
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- Rating: 5 out of 5 stars5/5Really straightforward and easy to understand roadmap for improving marketing effectiveness.
Book preview
Post-Acquisition Marketing - Shiv Narayanan
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Praise for Post-Acquisition Marketing
In my twenty-plus years of investing, Shiv is the best marketing strategist I have ever met. This book is a must-read for any private equity investor or CEO wanting to accelerate growth in a B2B technology business.
—Bryce Youngren, Managing Partner at Polaris Partners
Every CEO of a PE-backed company should read Post-Acquisition Marketing. Shiv opened my eyes to the power of rethinking marketing alignment and accountability. We followed the roadmap laid out in this book to turn marketing into a force-multiplier for revenue growth. The results are undeniable.
—Bill Hayes, CEO at Top of Mind
I’ve seen the power of Shiv’s framework firsthand inside two PE-backed software companies where moving with speed using a data-driven revenue generation model was critical. Post-Acquisition Marketing is a how-to guide for B2B executives looking to understand the ‘why’ behind what budget to allocate to marketing.
—Kelly Connery, President at OEConnection
Yes! Finally a celebration of smart marketing investments—the moves that help you win deals instead of just raising awareness. This book is a rallying cry to ensure marketers are equipped to embrace big growth targets by looking at the numbers and making smart business decisions.
—Mike Devine, CMO of HelpSystems
Post-Acquisition Marketing covers what matters to PE investors: the importance of data in all critical board decisions. Every entrepreneur that wants to build toward an exit and scale with a PE partner needs to follow the process outlined in this book.
—Zane Tarence, Partner and Managing Director at Founders Advisors
At the intersection of M&A and organic growth is where substantive value is created…or consequently squandered. Post-Acquisition Marketing is a must-read for all who want to maximize value creation for their portfolio investments.
—Tony Reisz, CEO at West Ledge Advisors
Shiv understands how tech investors think. Post-Acquisition Marketing gives investors and CEOs a clear framework to successfully scale demand generation to generate investment returns.
—Deepak Sindwani, Managing Partner at Wavecrest Growth Partners
As the Founder and CEO of a PE-backed company, I’m all too familiar with the lofty expectations that come with an acquisition. Shiv and the How To SaaS team used the framework outlined in this book to transform our company’s go-to-market strategy and turned marketing into a consistent, predictable revenue driver.
—Will Boudreaux, CEO at Netchex
Post-Acquisition Marketing gives the next generation of leaders a clear roadmap for creating inflection points in their businesses by leveraging data-driven marketing and focusing on metrics that matter.
—Ronan Kennedy, Director at B Capital Group
Post-Acquisition Marketing cuts through the common BS by approaching marketing as the precise discipline it is meant to be. Using appropriate KPIs to directly link activities and outcomes to specific business goals, this book helps build the accountability framework for marketing teams to deliver results.
—Dmitry Buterin, Founder and former CEO of Wild Apricot
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Copyright © 2021 Shiv Narayanan
All rights reserved.
ISBN: 978-1-5445-1995-1
Author photograph by Katy Chan
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Contents
Introduction
1. Marketing Due Diligence
2. Demand Generation
3. Content
4. Team
5. Investment Committee
Conclusion
Resources
Acknowledgments
About the Author
All the stories in this book are real, from situations we encounter every day with our clients at How To SaaS. Details—company names, people, products, revenue numbers, market intelligence, financials—have been altered and fictionalized to preserve confidentiality and protect sensitive information.
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Introduction
You can’t manage what you don’t measure.
—Peter Drucker
I need to know the truth, and I need to know it fast.
Those were Henry’s first words on his first call with me, shortly after Fleetsync, his fleet-management software company, was acquired by the private equity firm North Star Capital.
Henry was the new CEO, who had taken over as the two founders transitioned out after the acquisition. He got the role because, in his former position as COO, he had helped build the business to this point. The board trusted him to lead the company through the transition.
We’ve got really ambitious targets to hit next year. I’m going to need to scale Marketing to get there,
he said. But I’m not going to invest any more of our budget until I understand the data behind it.
Henry was understandably frustrated because he was flying blind. His VP of Marketing insisted they were adding tons of value to the company, but his new VP of Sales disagreed. He had no way to judge who was right. Even worse, he had no time to figure it out.
As COO, Henry had helped build a $30 million business that was profitable and already growing fast—which is what led to the buyout in the first place. But post-acquisition, he had to face aggressive sales projections, shortened timelines, and a hyper-focus on efficiency and financial discipline.
It was unfamiliar territory.
What Henry didn’t realize was that he wasn’t the only one who found himself in this position. Every year, fast-growing, profitable companies emerge. Every year, private equity acquires those companies and sets aggressive expectations for growth. And every year, those companies run into the same problem: they need more pipeline to hit their sales targets but don’t know how to scale Marketing to get there.
With ambitious expectations, scaling Marketing becomes a pivotal growth lever. The problem is that most marketing organizations do not have their data in order. Without data, it is impossible to illustrate the ROI of marketing activities. If you can’t illustrate the ROI of marketing activities, it is impossible