How To Handle Difficult People: A Complete Guide To Dealing With Annoyingly Crazy and Difficult People

By Eric Cooper

Do you usually have to deal with difficult people in your day-to-day life?

Your job may depend on it, or perhaps difficult people seem to follow you around everywhere you go?

Would you like to be able to deal effectively with these types of people and get the most from life?

Difficult people are everywhere. Whether it is in the office environment, in social settings, shops, restaurants, at sports grounds, or even in your family, the likelihood is that you will encounter someone who will cause you problems at some stage in your life.

Some people find dealing with difficult people almost impossible, while others seem to breeze through it.

Whether it’s a manager who keeps moving the goalposts, an uncooperative colleague, a negative friend, or a critical family member, some people are just plain hard to get along with.

Often, your immediate response is to shrink or sulk, become defensive, or attack. But there are smarter moves to make when dealing with difficult people.

This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

In this book, you will find a lot of tips and advice to make you more confident when it comes to dealing with people who are hard to please.

Why allow someone else’s bad attitude to ruin your day?

This book arms you with all the tools and tactics you need to handle all kinds of difficult people – to make your life less stressful and a great deal easier.

• Language: English
• Publisher: Eric Cooper
• Release date: Apr 1, 2021
• ISBN: 9786860177380

Eric Cooper

Dr. Eric Cooper is a native of Washington, DC. Author of Perils of a Silent Man, Covenant Relationships (Before You Say I Do Oops I Already Did), Consider Your Ways (Gods Financial Plan), Daddy I Miss You (Perils of a Missing Man), and the childrens book Nick and the Gweebles. He is a guest speaker for conferences, seminars, ministries, and organizations across the country. The Cooper family resides in Maryland.

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ERIC COOPER

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Written By ERIC COOPER

© 2020 CANADA

All rights reserved. No part of this book may be reproduced or modified in any form, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.

Disclaimer:

No part of this book should be considered legal or professional advice. Take everything I say in this book as my opinion and regard it as entertainment. You are responsible for your action by acting on the thoughts and views shared in this book.

INTRODUCTION

Everyone has had a time when they have to deal with a difficult person. It is a form of adversity. Difficult people take many forms, whether they be insulting, persistent, angry, argumentative, fighting, or a host of other negative emotions.

The question is: how can we handle them?

In my opinion, angry people are screaming to be heard. They want to be valued, listened to, and loved. They want to feel important but don't know how to get there.

Here are seven things I do with someone like this:

1. Stay calm in the face of the storm. Shut up and don't say anything. Let it run its natural course. Often times, the angry person tries to provoke you into a screaming contest. It is not worth it because it creates obstacles.

2. Let the person the most of the talking. He will soon have had enough. Sometimes that's all they want. To be heard. It seems important. Everyone wants to feel that they are important. Some people just express it in a counterproductive way.

3. Try as much as you can to see things from the other person's point of view. Imagine yourself in his place. Never say, you are wrong. Really try to find and explain common areas of agreement.

4. You have the power to say, Yes, yes, I understand exactly what you are saying. You mean... This shows the other person that you heard them. That's all they usually want: to be validated! By agreeing on a number of things, you gradually become detached from the anger or resistance of the other.

5. If the situation becomes verbally abusive, put an end to it (with your palms raised as if you are a traffic cop) and say firmly but calmly, "I realize that you are very angry now, and you are saying things that you wouldn't want to say (give them the benefit of the doubt) so I need to excuse myself and we'll talk again if you calm down. Then leave the room or ask the person to leave.

6. If you are in