The Standard Operating Procedure (SOP) For A One Dollar ($1) Bookstore Business

By In Demand Business Plans

Starting and operating your own business is not just the American dream, it is the pathway to wealth. And a business plan and established SOP’s are critical to forming the right strategy and taking the steps needed to ensure success. THIS IS NOT A BASIC TEMPLATE. This book, unlike so many others, has actually done most of the work for you. While most books are vague and give you one sentence explanations of what you should include, this book is near complete. THIS BOOK IS A ONE DOLLAR ($1) BOOKSTORE STANDARD OPERATING PROCEDURE and it is provided it to you with all the additional information you will need to complete your own.

In Demand Business Plans was established to provide in-depth, quality, yet easy to understand business plans to aspiring entrepreneurs and business owners. All plans (and now SOP’s) are available in e-book format on Amazon, iTunes, Barnes and Noble .com and several other e-book platforms. Simply search "In Demand Business Plans" in any of these stores.

Founded by a team of business professionals and serial entrepreneurs, the In Demand Business Plans staff has a combined 100 years of experience, starting, growing, and selling businesses. Through the years, our team has worked with and consulted for hundreds of companies; including mom and pop, Fortune 500, and everything in between. One common factor among the successful businesses was the implementation of a sound business plan. Conversely, the common factor for all of those who were struggling or even failing, was the use of a poorly designed plan or, in many cases, no plan at all.

With today’s technology, an abundance of information is available to us all at any given second. But the ability to dissect and organize that information and then present it in a thorough, yet easy to understand format, is a skill set that is far less common. Any business, especially one starting out, needs to dissect their industry. They need to put the details regarding staffing, products, facility, and multiple other categories down on paper. Ultimately, they need to establish a simple, yet concise plan to use as a roadmap to success; a business plan.

In Demand Business Plans can do this for you. Our plans and SOP’s are not from an outdated text book. Our plans were carefully put together by our experienced team to cover every essential facet of your business. Furthermore, each plan includes all the essential categories and spreadsheets needed to secure financing through a lending institution or the SBA.

• Language: English
• Publisher: In Demand Business Plans
• Release date: Feb 17, 2021
• ISBN: 9781005709655

In Demand Business Plans

In Demand Business Plans was established to provide in-depth, quality, yet easy to understand business plans, to aspiring entrepreneurs and business owners. Founded by a team of business professionals and serial entrepreneurs, the In Demand Business Plans staff has a combined 100 years of experience, starting, growing, and selling businesses.Through the years, our team has worked with and consulted for hundreds of companies; including mom and pop, Fortune 500, and everything in between. One common factor among the successful businesses was the implementation of a sound business plan. Conversely, the common factor for all of those who were struggling or even failing, was the use of a poorly designed plan or, in many cases, no plan at all.With today’s technology, an abundance of information is available to us all at any given second. But the ability to dissect and organize that information and then present it in a thorough, yet easy to understand format, is a skill set that is far less common. Any business, especially one starting out, needs to dissect their industry. They need to put the details regarding staffing, products, facility, and multiple other categories down on paper. Ultimately, they need to establish a simple, yet concise plan to use as a roadmap to success; a business plan.In Demand Business Plans can do this for you. Our plans are not from an outdated text book. Our plans were carefully put together by our experienced team to cover every essential facet of your business. Furthermore, each plan includes all the essential categories and spreadsheets needed to secure financing through a lending institution or the SBA.Although it has been attributed to many, including Benjamin Franklin, Winston Churchill’s version is perhaps the most relevant here. "He who fails to plan is planning to fail.” Don’t plan to fail. Let In Demand Business Plans help you plan for success.

Book preview

The Standard Operating Procedure (SOP) For A One Dollar ($1) Bookstore Business

By IN DEMAND BUSINESS PLANS

Smashwords Edition

Copyright 2021 Monkey Moo Publishing

All rights reserved.

This book and the contents of this book are property of Monkey Moo Publishing. All rights are reserved.

Any reproduction of this book or the contents of this book, in whole or in part, for purposes other than inclusion in a personal business plan or standard operating procedure (SOP), are prohibited by law, without the written consent of the publisher. It may not be replicated by any means, including, but not limited to, electronic or mechanical, including, but not limited to, transcribe or rewrite, recording, photocopying, or any other duplication method, for the purpose of financial gain, other than indirectly through the production of a successful business plan or standard operating procedure (SOP).

The SOP’s outlined in this book are a compilation of research and experiences of the In Demand Business Plans management team. Although many of the suggestions described have been proven to be enormously successful, they alone cannot guarantee success. Therefore, the author assumes no responsibility for the success or failure of one or any of these steps contained in this book.

Furthermore, the SOP’s outlined are based upon basic business operating principals in general business concepts. They are not vetted against all local, state, federal, or international regulations (at the time of publishes, prior, or since) or against industry specific requirements. In Demand Business Plans is not liable for implementation wherein the SOP violates or fails to meet the standards of the local, state, federal, or international laws or regulations.

All company names, product names, websites, trademarks, and web content are acknowledged to be the property of their respective owners. Their place in this book if for reference only and are not bound to the rules and examples provided in this book. Nor is the author contractually obligated or compensated in any way for their use.

Furthermore, any tax liability or legal requirements and responsibility of the business owner are on the business owner alone. Monkey Moo Publishing, In Demand Business Plans, and its management teams are not responsible for the business owners’ actions, and are only providing the framework for the business structure and operational processes.

Table Of Contents

Introduction

Chapter 1: (Opening) SOP’s

Chapter 2: Daily (Operating) SOP’s

Chapter 3: Daily (Closing) SOP’s

Chapter 4: Service Center SOP’s

Chapter 5: Weekly SOP’s

Chapter 6: Staff SOP’s

Chapter 7: Facility SOP’s

Chapter 8: Annual SOP’s

Chapter 9: Marketing SOP’s

Chapter 10: Emergency SOP’s

Chapter 11: Supporting Documents

Chapter 12: Completing Your SOP’s

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Introduction

Congratulations on purchasing this book. That may sound odd, but it is either a very big step forward to building your dream business or it is likely based upon a huge re-commitment you’ve made to your current business; to grow, to improve, and make it more profitable. Owning and operating your own business is an incredible amount of work, but with the right business plan, the right Standard Operating Procedures, and the right effort, it is certainly a pathway to wealth like none other.

This book, as the title defines, focuses on providing you with the key Standard Operating Procedures, or SOP’s, needed for a successful One Dollar ($1) Bookstore business. Strategically thought out and implemented SOP’s are essential for starting a business on the right track. They can help avoid problems, trials, and help you save a tremendous amount of money. If you are already operating your business and purchased this SOP book to improve the processes and profitability, then it clearly isn’t too late. Hopefully your losses have been limited and manageable, and now, equipped with the knowledge and guidance in the following pages, you’ll be positioned to eliminate or greatly reduce further challenges.

A Standard Operating Procedure is defined in the Merriam-Webster Dictionary as, established or prescribed methods to be followed routinely for the performance of designated operations or in designated situations.

Wikipedia breaks it down further, defining it as, a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. It goes on with, SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.

Each sound simple and clarify the purpose of an SOP. We define a Standard Operation Procedure as, predetermined and communicated processes and procedures used to achieve specific tasks, that, when followed, will provide consistent and successful results. That is what a business needs. Even if your business starts with just you, in order to grow and prosper, eventually you will need to rely on a staff. Whether you hire family and friends, or actually hire employees, as you grow you will not be the only person performing all activities, so you will have to rely on others to take your place. It is then that the SOP’s become even more essential.

This book, unlike so many others written about how to run your business, has actually done most of the work for you. While most books are vague and just point you in the right direction, sometimes those directions can get you more lost than you already were. This book is not a basic information guide. This book takes a completed collection of Standard Operating Procedures for a One Dollar ($1) Bookstore business and provides them to you with all the additional information you will need to complete your own. Rather than a vague explanation of how you should establish SOP’s to run your business, we have done it for you. We have put together all the details you need and you can use them form for form, word for word. Sure, you might want to tweak it, but the wording is all there. We don’t tell you to write an SOP for Phone Procedures. Instead we wrote it for you.

As you will see, the vast majority of your Standard Operation Procedures have been completed for you. Our management staff of executives and serial entrepreneurs has built the entire SOP so you don’t have to. With a few tweaks and adjustments your completed SOP’s will be ready to present to your staff, implement into daily operations, and improve productivity and profitability in your business. These adjustments will likely be due to specific legal or policy requirements in your local area or due to the specific way You want to manage YOUR business. The key will be to make these changes without losing the essence of the SOP. The detailed words, forms, and processes have all been included for you, which will allow you to focus less on building an SOP and more on putting it into action.

CHAPTER 1:

DAILY (OPENING) SOP’S

The daily operations in a business are the lifeblood of that business. Each can be critical to the wellbeing and success of the organization, but are often overlooked in regards to establishing a standard operating procedure. As a business starts or grows, the way the daily routine tasks are performed will quickly form the culture of the business, which will spread throughout the organization. If that sounds overly-dramatic, I understand. But the truth is, it is these fundamental tasks that will set the tone for the business. By establishing a Standard Operating Procedure for these daily routine tasks and processes you are setting the standard, the benchmark, and making expectations for all One Dollar ($1) Bookstore operations crystal clear. If you are an owner, this is your business and the success of the business lives or dies with you. If you are a manager, then you have accepted the responsibility of carrying forward the vision of the owner, as well as the responsibility of protecting their assets. A Standard Operating Procedure for simple, daily routine tasks is critical.

Also, keep in mind that just implementing the SOP isn’t enough. Success will require proper training on the SOP, as well as follow up to ensure it is being followed. Furthermore, if it is not being followed there must be retraining and / or repercussions. Again, poorly managed daily tasks will spread through the culture of the organization and ultimately determine the success or failure of the business.

For ease of finding and training, Daily Standard Operating Procedures have been broken into three complete chapters: Daily Opening Procedure (Chapter 1), Daily Operating Procedure (Chapter 2), and Daily Closing Procedure (Chapter 3).

DAILY OPENING PROCEDURE

Opening the One Dollar ($1) Bookstore each day is one the most routine tasks that must be performed daily to be successful. Because of this, it is often the task given the least amount of thought in regard to training or establishing a Standard Operating Procedure. After all, everyone knows how to open a door, right? Everyone knows how to turn on the lights, right? Everyone knows how to get the register up and running… okay, that one may need additional training. But everyone knows how to put out any street side signage or displays. Everyone knows how to turn on the music. Of course, but it is not as intuitive for anyone to know how you want it done or, possibly more importantly, what order is should be done. By establishing the following Daily Opening Procedures, you will streamline the thought process and improve the daily operations of your One Dollar ($1) Bookstore.

ENTERING THE BUSINESS

Entering the One Dollar ($1) Bookstore each day should be done with safety at the forefront. While complete safety is not guaranteed, management can minimize risk for the business and employees by following these basic guidelines:

1. A manager must enter the building with at least one employee or manager.

2. No one should ever enter alone.

3. All entering should park near one another in the designated employee parking area.

4. The door shall be unlocked and each person should enter quickly.

5. The manager should enter first and immediately lock the door behind the last employee entering.

6. The manager should type their code into the alarm keypad to disarm the alarm. (The manager should never give their code to an employee).

7. With everyone inside, the door locked, and the alarm disarmed, the manager should then take a quick walk through the One Dollar ($1) Bookstore to ensure no other safety concerns have arisen while the business was closed.

POWER & LIGHTS

There should be a specific designated light or lights left on while the business in closed. This will provide the business with the proper lights during the overnight hours to correctly represent the business and will give the managers and employees entering the One Dollar ($1)