The Professional Business Video-Conferencing Etiquette Handbook & Guide
By Gerard Assey
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About this ebook
In order to conduct business without disruption, professionals have now turned to video conferencing to stay connected with their team members and customers. With the need to social distancing and working remotely, video conferencing has provided a more personalized approach. It serves as the closest alternative to a face-to-face meeting by providing a forum for managers and leadership to stay in touch with their team members just as if they are face-to-face, by addressing queries, concerns and other issues on the spot.
The video conferencing services have seen such a huge surge in popularity and usage recently as the deadly corona virus is pushing more people into remote work environments. People are also using it for everything, not just business, from family-time-to-gathers to lunchtime hangouts with friends and so forth.
So love them or hate them, meetings are a part of almost every job, whether you're working remotely or working in an office. Since meetings are here to stay, despite the restrictions on safe distancing, effective communication will all the more be the key during this trying time and outside of it to keep businesses running smoothly. Proper communication plays a critical role in keeping global employees connected, as well as staying in contact with customers who reside in different locations.
This is where the subject of the right etiquette required during video-conferencing will play a key role- enabling you and your team to stand out from the rest. Just as how there are norms and etiquette required for any face-to face meeting, video- conferencing too has a set of guidelines that if followed, will ensure the meeting is productive and effective. Good video conferencing etiquette is really just common courtesy and respect for the people in your meeting while creating an environment with the least amount of disruption. ‘The Professional Business Video-Conferencing Etiquette- Handbook & Guide will address most of the above stated issues and challenges, enabling you and your team to project the right positive impression
Gerard Assey
Gerard Assey has had over 20 years’ experience in sales, sales management and general management. Gerard had a three-year stint in the Gulf, as a Consultant with a leading British consultancy firm. During 20 years, he was trained by several international organisations like GTE – USA, BCE (Bell Canada), DPC – Asia. His experience spans hiring personnel to organise training programmes at all levels and working as a profit-centre head. Gerard is a certified NLP practitioner, an accredited management teacher and a member of several prestigious bodies and trade institutions. He contributes regularly to business and trade journals, including international ones. He now runs his own training and consultancy organisation specialising in programmes for sales, sales management, customer service training for collection of debts and several self-development programmes like time management, goal setting, team building and leadership. He is the official Indian representative for the International ‘Stevie Awards’ and the business world’s own ‘Oscar Awards’.
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