One Hour: Fundamentals of Leadership
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One Hour - Chris Harsdorff
Copyright 2020 by Chris Harsdorff and Executive Solution Partners LLP, Dallas, Texas
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law.
Published by ArtsMark Company, Dallas, Texas
Print ISBN: 978-1-09832-792-7
eBook ISBN: 978-1-09832-793-4
Contents
Dedication
Foreword
Leadership Qualities
Traits Shared by All Successful Leaders
Integrity of A Leader
Innovation
Followers Make A Leader
Why Talented Individuals Fail as Leaders
Which Are You: Executive or Leader?
The Strength of Vulnerability
The Power of Vulnerability
Authenticity and Genuineness
Being Transparent
Leading with Kindness
Building Partnerships With Physicians
Leadership is Defined by Results
On Effort and Insanity
The Ultimate Stress Test: Pandemic
Productive Meetings
Change is constant
Change Leadership
Changing Hearts
The Perils of Desire and Change
Communicate, Communicate, Communicate
How You Communicate is Important
Responding to Questions
Constructive Confrontations
Crisis Management
Responding to Chaos or Crisis
The Leader’s Role in Frightening Times
In the Absence of Data There Will Always Be Dilemma
To Manage in Times of Chaos, Begin by Listening
Coping with Uncertainty
Dealing with Undiscussables
How to Send the Elephant Out of The Room
Discussing An Undiscussable
Development and professional growth
Horizontal and Vertical Leadership Development
Competency and Capacity
Self-Evaluation
360◦ Profiles Are Valuable Tools When Interpreted in Context
Improving Leadership Profiles
When to Engage A Coach
Why Talented Individuals Derail
Emotional Intelligence
Self-Awareness
Social Awareness
Self-Management
Social Competency and Management
Feedback
The Gift of Feedback
Feedback Is NOT criticism
The Value of Mistakes
The Value of Planning
Listening
Empathy and Listening
Hearing What Isn’t Spoken
Judging Others
Empathetic Advocacy
Managing and Maintaining Relationships
Maintaining Relationships
Managing the at Home Workteam
Managing Up in Times of Social Distancing.
Managing the Boss
On The Generations
Servant Leadership
Selflessness
Kindness and Caring
The Importance of The Journey
Motivating Performance
Building High Performing Teams
Enabling Peak Performance
Motivating The Right Way
Enjoy The Walk
Motivating The Wrong Way
Maintaining Healthy Boundaries
Trust is Foundational
Learning from Mistakes
Meeting in our Brokenness
Objectivity and Emotion
Dealing with Emotions
Reason Over Passion
Values And Ethics
Managing Conflicting Personal Values
Workplace Values Alignment
Success is a Journey
Ethical Decision Making
Acknowledgments
Dedication
For Bill Gowan who taught me you have to keep showing up,
and listen to the words but watch the feet,
two of the most fundamental life lessons. Thanks for riding the rollercoaster and not the merry-go-round with me.
Foreword
Over the past three decades, I have been honored to work with some extraordinary leaders as an executive coach and trusted advisor. Those engagements supported those women and men in meeting the challenges of change, new roles, new roles, and new opportunities. I think I learned as much they did, if not more, including that real success is only found through lifelong learning and the continuous quest for growth.
During the lockdowns of Covid-19, I had the opportunity to review and reflect upon the leadership fundamentals I have passed along in development programs, presentations, interviews, and assessments. To replace the daily activity displaced by the pandemic, I committed to writing two hundred words each business day for fifteen weeks. This book is a compendium of those writings composed to convey the fundamentals of what it takes to be a successful leader in a one hour read.
Much has been written about leadership. I have also tried to summarize those volumes here while deferring to their detail for your further exploration. May you find this book inspirational and valuable in your leadership journey.
Dallas, Texas
July 15, 2020
Leadership Qualities
Traits Shared by All Successful Leaders
The Single Most Important Characteristic Is Absolute Personal Integrity
Keeping Commitments, Confidences & Acting in The Best Interest of The Whole
The Ability to Innovate/Create Vs. Maintain/Administer
The Ability to Build Partnerships in A Time of Restricted Resources
Superior Intelligence
Cognitive & Emotional
The Ability to