Employee relationship management A Clear and Concise Reference
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About this ebook
Will team members regularly document their Employee relationship management work? If substitutes have been appointed, have they been briefed on the Employee relationship management goals and received regular communications as to the progress to date? Will Employee relationship management deliverables need to be tested and, if so, by whom? Will new equipment/products be required to facilitate Employee relationship management delivery for example is new software needed? How do we Lead with Employee relationship management in Mind?
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Employee relationship management investments work better.
This Employee relationship management All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth Employee relationship management Self-Assessment. Featuring 703 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Employee relationship management improvements can be made.
In using the questions you will be better able to:
- diagnose Employee relationship management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in Employee relationship management and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the Employee relationship management Scorecard, you will develop a clear picture of which Employee relationship management areas need attention.
Your purchase includes access details to the Employee relationship management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard, and...
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
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Book preview
Employee relationship management A Clear and Concise Reference - Gerardus Blokdyk
About The Art of Service
The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.
Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.
Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:
http://theartofservice.com
service@theartofservice.com
Acknowledgments
This checklist was developed under the auspices of The Art of Service, chaired by Gerardus Blokdyk.
Representatives from several client companies participated in the preparation of this Self-Assessment.
Our deepest gratitude goes out to Matt Champagne, Ph.D. Surveys Expert, for his invaluable help and advise in structuring the Self Assessment.
In addition, we are thankful for the design and printing services provided.
Included Resources - how to access
Included with your purchase of the book is the Employee relationship management Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.
How? Simply send an email to
access@theartofservice.com
with this books’ title in the subject to get the Employee relationship management Self Assessment Tool right away.
You will receive the following contents with New and Updated specific criteria:
•The latest quick edition of the book in PDF
•The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
•The Self-Assessment Excel Dashboard, and...
•Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
•…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Get it now- you will be glad you did - do it now, before you forget.
Send an email to access@theartofservice.com with this books’ title in the subject to get the Employee relationship management Self Assessment Tool right away.
Your feedback is invaluable to us
If you recently bought this book, we would love to hear from you!
You can do this by writing a review on amazon (or the online store where you purchased this book) about your last purchase! As part of our continual service improvement process, we love to hear real client experiences and feedback.
How does it work?
To post a review on Amazon, just log in to your account and click on the Create Your Own Review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures.
What happens when I submit my review?
Once you have submitted your review, send us an email at
review@theartofservice.com with the link to your review so we can properly thank you for your feedback.
Purpose of this Self-Assessment
This Self-Assessment has been developed to improve understanding of the requirements and elements of Employee relationship management, based on best practices and standards in business process architecture, design and quality management.
It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.
The criteria of requirements and elements of Employee relationship management have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.
In this format, even with limited background knowledge of Employee relationship management, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.
How to use the Self-Assessment
On the following pages are a series of questions to identify to what extent your Employee relationship management initiative is complete in comparison to the requirements set in standards.
To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.
1 Strongly Disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly Agree
Read the question and rate it with the following in front of mind:
‘In my belief,
the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Employee relationship management Scorecard on the second next page of the Self-Assessment.
Your completed Employee relationship management Scorecard will give you a clear presentation of which Employee relationship management areas need attention.
Employee relationship management
Scorecard Example
Example of how the finalized Scorecard can look like:
Employee relationship management
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Acknowledgments9
Included Resources - how to access9
Your feedback is invaluable to us11
Purpose of this Self-Assessment11
How to use the Self-Assessment12
Employee relationship management
Scorecard Example14
Employee relationship management
Scorecard15
BEGINNING OF THE
SELF-ASSESSMENT:16
CRITERION #1: RECOGNIZE17
CRITERION #2: DEFINE:24
CRITERION #3: MEASURE:36
CRITERION #4: ANALYZE:49
CRITERION #5: IMPROVE:58
CRITERION #6: CONTROL:70
CRITERION #7: SUSTAIN:81
Employee relationship management and Managing Projects, Criteria for Project Managers:108
1.0 Initiating Process Group: Employee relationship management109
1.1 Project Charter: Employee relationship management111
1.2 Stakeholder Register: Employee relationship management113
1.3 Stakeholder Analysis Matrix: Employee relationship management114
2.0 Planning Process Group: Employee relationship management116
2.1 Project Management Plan: Employee relationship management119
2.2 Scope Management Plan: Employee relationship management121
2.3 Requirements Management Plan: Employee relationship management123
2.4 Requirements Documentation: Employee relationship management125
2.5 Requirements Traceability Matrix: Employee relationship management127
2.6 Project Scope Statement: Employee relationship management129
2.7 Assumption and Constraint Log: Employee relationship management131
2.8 Work Breakdown Structure: Employee relationship management133
2.9 WBS Dictionary: Employee relationship management135
2.10 Schedule Management Plan: Employee relationship management138
2.11 Activity List: Employee relationship management140
2.12 Activity Attributes: Employee relationship management142
2.13 Milestone List: Employee relationship management144
2.14 Network Diagram: Employee relationship management146
2.15 Activity Resource Requirements: Employee relationship management148
2.16 Resource Breakdown Structure: Employee relationship management149
2.17 Activity Duration Estimates: Employee relationship management151
2.18 Duration Estimating Worksheet: Employee relationship management153
2.19 Project Schedule: Employee relationship management155
2.20 Cost Management Plan: Employee relationship management157
2.21 Activity Cost Estimates: Employee relationship management159
2.22 Cost Estimating Worksheet: Employee relationship management161
2.23 Cost