TAKING CONTROL OF YOUR DIGITAL GOODWILL
Jan 20, 2022
2 minutes
I’ve had loads of conversations recently with SME business owners about how they’re taking learnings from 2021 and applying them to 2022 – especially when it comes to those things we can and can’t control. Luckily, great customer experience and the way we’re perceived are always things we have a say over!
Ninety-three percent of customers say that online reviews have had an
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