OPM A Complete Guide
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About this ebook
Taking into consideration market and technological developments, are there other categories that should be considered? What is our OPM Strategy? What would happen if OPM weren’t done? How can you measure OPM in a systematic way? Agile Development -What does it mean?
This amazing OPM self-assessment will make you the dependable OPM domain master by revealing just what you need to know to be fluent and ready for any OPM challenge.
How do I reduce the effort in the OPM work to be done to get problems solved? How can I ensure that plans of action include every OPM task and that every OPM outcome is in place? How will I save time investigating strategic and tactical options and ensuring OPM costs are low? How can I deliver tailored OPM advice instantly with structured going-forward plans?
There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all OPM essentials are covered, from every angle: the OPM self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that OPM outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced OPM practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in OPM are maximized with professional results.
Your purchase includes access details to the OPM self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard, and...
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
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OPM A Complete Guide - Gerardus Blokdyk
About The Art of Service
The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.
Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.
Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:
http://theartofservice.com
service@theartofservice.com
Acknowledgments
This checklist was developed under the auspices of The Art of Service, chaired by Gerardus Blokdyk.
Representatives from several client companies participated in the preparation of this Self-Assessment.
Our deepest gratitude goes out to Matt Champagne, Ph.D. Surveys Expert, for his invaluable help and advise in structuring the Self Assessment.
In addition, we are thankful for the design and printing services provided.
Included Resources - how to access
Included with your purchase of the book is the OPM Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.
How? Simply send an email to
access@theartofservice.com
with this books’ title in the subject to get the OPM Self Assessment Tool right away.
You will receive the following contents with New and Updated specific criteria:
•The latest quick edition of the book in PDF
•The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
•The Self-Assessment Excel Dashboard, and...
•Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
•…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Get it now- you will be glad you did - do it now, before you forget.
Send an email to access@theartofservice.com with this books’ title in the subject to get the OPM Self Assessment Tool right away.
Your feedback is invaluable to us
If you recently bought this book, we would love to hear from you!
You can do this by writing a review on amazon (or the online store where you purchased this book) about your last purchase! As part of our continual service improvement process, we love to hear real client experiences and feedback.
How does it work?
To post a review on Amazon, just log in to your account and click on the Create Your Own Review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures.
What happens when I submit my review?
Once you have submitted your review, send us an email at
review@theartofservice.com with the link to your review so we can properly thank you for your feedback.
Purpose of this Self-Assessment
This Self-Assessment has been developed to improve understanding of the requirements and elements of OPM, based on best practices and standards in business process architecture, design and quality management.
It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.
The criteria of requirements and elements of OPM have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.
In this format, even with limited background knowledge of OPM, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.
How to use the Self-Assessment
On the following pages are a series of questions to identify to what extent your OPM initiative is complete in comparison to the requirements set in standards.
To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.
1 Strongly Disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly Agree
Read the question and rate it with the following in front of mind:
‘In my belief,
the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the OPM Scorecard on the second next page of the Self-Assessment.
Your completed OPM Scorecard will give you a clear presentation of which OPM areas need attention.
OPM
Scorecard Example
Example of how the finalized Scorecard can look like:
OPM
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Acknowledgments8
Included Resources - how to access8
Your feedback is invaluable to us10
Purpose of this Self-Assessment10
How to use the Self-Assessment11
OPM
Scorecard Example13
OPM
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:23
CRITERION #3: MEASURE:34
CRITERION #4: ANALYZE:47
CRITERION #5: IMPROVE:55
CRITERION #6: CONTROL:67
CRITERION #7: SUSTAIN:78
OPM and Managing OPM Projects, Criteria for OPM Project Managers:215
OPM: Team Member Status Report216
OPM: Quality Audit218
OPM: Procurement Management Plan221
OPM: OPM Project Charter223
OPM: Work Breakdown Structure225
OPM: Quality Management Plan227
OPM: Change Management Plan229
OPM: OPM Project Portfolio management231
OPM: Quality Metrics233
OPM: Team Member Performance Assessment235
OPM: Network Diagram236
OPM: Source Selection Criteria238
OPM: Activity Attributes240
OPM: Executing Process Group242
OPM: Activity List244
OPM: Contract Close-Out246
OPM: Procurement Audit247
OPM: OPM Project Schedule248
OPM: Change Log250
OPM: Schedule Management Plan252
OPM: Change Request254
OPM: Activity Duration Estimates256
OPM: WBS Dictionary258
OPM: Requirements Documentation260
OPM: Assumption and Constraint Log262
OPM: Team Directory264
OPM: Scope Management Plan266
OPM: Probability and Impact Assessment268
OPM: Stakeholder Register270
OPM: OPM Project or Phase Close-Out271
OPM: Team Operating Agreement272
OPM: OPM Project Performance Report274
OPM: Duration Estimating Worksheet275
OPM: Decision Log277
OPM: Initiating Process Group279
OPM: Cost Baseline281
OPM: Risk Data Sheet283
OPM: Stakeholder Analysis Matrix285
OPM: Cost Management Plan287
OPM: Team Performance Assessment289
OPM: Risk Register290
OPM: Monitoring and Controlling Process Group292
OPM: Human Resource Management Plan294
OPM: Requirements Traceability Matrix296
OPM: Risk Management Plan298
OPM: Closing Process Group300
OPM: Stakeholder Management Plan302
OPM: Planning Process Group304
OPM: Communications Management Plan306
OPM: Risk Audit308
OPM: Milestone List309
OPM: OPM Project Scope Statement311
OPM: Resource Breakdown Structure313
OPM: Variance Analysis315
OPM: Contractor Status Report316
OPM: OPM Project Management Plan317
OPM: Probability and Impact Matrix319
OPM: Requirements Management Plan321
OPM: Roles and Responsibilities323
OPM: Process Improvement Plan325
OPM: Activity Cost Estimates327
OPM: Lessons Learned329
OPM: Issue Log331
OPM: Formal Acceptance332
OPM: Earned Value Status333
OPM: Activity Resource Requirements334
OPM: Responsibility Assignment Matrix335
OPM: Cost Estimating Worksheet337
Index339
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What should be considered when identifying available resources, constraints, and deadlines?
<--- Score
2. Are there recognized OPM problems?
<--- Score
3. Can Management personnel recognize the monetary benefit of OPM?
<--- Score
4. For your OPM project, identify and describe the business environment. is there more than one layer to the business environment?
<--- Score
5. Does OPM create potential expectations in other areas that need to be recognized and considered?
<--- Score
6. What vendors make products that address the OPM needs?
<--- Score
7. Will new equipment/products be required to facilitate OPM delivery for example is new software needed?
<--- Score
8. How does it fit into our organizational needs and tasks?
<--- Score
9. What training and capacity building actions are needed to implement proposed reforms?
<--- Score
10. Are there OPM problems defined?
<--- Score
11. Cloud management for OPM do we really need one?
<--- Score
12. How do you identify the kinds of information that you will need?
<--- Score
13. What else needs to be measured?
<--- Score
14. What information do users need?
<--- Score
15. How much are sponsors, customers, partners, stakeholders involved in OPM? In other words, what are the risks, if OPM does not deliver successfully?
<--- Score
16. What is the smallest subset of the problem we can usefully solve?
<--- Score
17. As a sponsor, customer or management, how important is it to meet goals, objectives?
<--- Score
18. What situation(s) led to this OPM Self Assessment?
<--- Score
19. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
<--- Score
20. Does our organization need more OPM education?
<--- Score
21. Will it solve real problems?
<--- Score
22. Have you identified your OPM key performance indicators?
<--- Score
23. Do we know what we need to know about this topic?
<--- Score
24. How do you assess your OPM workforce capability and capacity needs, including skills, competencies, and staffing levels?
<--- Score
25. Think about the people you identified for your OPM project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?
<--- Score
26. How do we Identify specific OPM investment and emerging trends?
<--- Score
27. When a OPM manager recognizes a problem, what options are available?
<--- Score
28. Why do we need to keep records?
<--- Score
29. What are the expected benefits of OPM to the business?
<--- Score
30. How can auditing be a preventative security measure?
<--- Score
31. What does OPM success mean to the stakeholders?
<--- Score
32. What are the business objectives to be achieved with OPM?
<--- Score
33. Who else hopes to benefit from