There Is Such A Thing As A Free Lunch: Mystery Shopping Explained

By Mercedes Del Ray

Mystery or secret shopping as it is sometimes known, has grown from strength to strength in recent years. It involves posing a real customer to try a product or service then reporting back on the experience. A company will use this information to measure their customer service and if necessary, improve it.

Shoppers come from all walks of life. It doesn’t matter how old you are, whether you are already working or not, if you are single or married, or where you live. Someone somewhere would like to know what you think of their product or service, and will pay you for your feedback.

I’ve been doing this job for around fifteen years now, and still enjoy it as much as I did when I started. I was never asked to pay anyone a fee to sign up with their company or for information on the topic, and I don’t plan on charging for this article at any time. Please feel free to download and share it.

• Language: English
• Publisher: Mercedes Del Ray
• Release date: Apr 2, 2015
• ISBN: 9781310934780

Mercedes Del Ray

Mercedes Del Ray was born in London to British parents. The less said about her education the better. After she discovered boys, alcohol and cigarettes at the age of around thirteen, any hopes her father and mother might have had that she would excel academically were dashed.After leaving school, she spent many years working and travelling around the world before settling back in the UK. Along the way she has known many men and has been in a couple of long relationships - with a colourful selection of short term flings.Some of the events she relates in her written works are inspired by her own experiences, others are the product of her fertile and filthy imagination.

Book preview

There Is Such A Thing

As A Free Lunch

Mercedes Del Ray

Copyright © Mercedes Del Ray 2015

All rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the author except for the use of brief quotations in a book review.

Disclaimer

I have tried to give as much information as I can to help new mystery shoppers get started, however, many companies explicitly forbid their contractors to discuss job scenarios, fees and who their clients are online. Therefore, to comply with this directive, the scenario I have given as an example is a generic one written by myself.

Index

Copyright

Disclaimer

Why you shouldn’t pay for information on becoming a mystery shopper

What is mystery shopping?

Who can be a mystery shopper?

What qualities do you need to be a mystery shopper?

What equipment will I need to do mystery shopping?

How do I find mystery shopping companies to sign up with?

What happens if a company wants to recruit me?

How will I be offered jobs?

What are the scenarios like?

How do I report on my work?

What is the pay like?

How will I be paid?

What if something goes wrong?

Last but not least

Further information

Why you shouldn’t pay for information on becoming a mystery shopper

Mystery shopping is a respected, well established way to measure customer service used by many companies here in the UK. The industry has gone from strength to strength in recent years, and I find it hard to think of high street stores that I