As companies gear up for Black Friday, The Internet Report team shares some best practices for delivering great customer experiences and minimizing downtime during one of the retail industry’s biggest days of the year. Mike Hicks, Principal Solutions Analyst at ThousandEyes, will cover some helpful case studies of Black Fridays that experienced some hiccups and what you can do to guard against similar disruptions.To learn more, check out the link below: - https://www.thousandeyes.com/blog/internet-report-episode-54-black-friday-2023———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. And follow us on Twitter: @thousandeyes