You’ve Got Questions, We’ve Got Answers: Upstream Providers and the Reality of SLAs (Week of Sept. 7-13) | Outage Deep Dive

ISPs Back in the Spotlight, US Banks Stimulus Check Stumble, Is Netflix Breaking the Internet? (Week of April 13-19, 2020) | Outage Deep Dive: In this week’s episode, Archana and I discuss some pretty significant events that unfolded over the past week. First, we saw a notable increase in the number of ISP outages occurring across the global Internet—a trend that had seemed to plateau in previou by The Internet Report

27 min listen

Cogent's Midsummer's Night Outage and Telstra's Weekend DNS Mishap Prove Not All Outages Are Equal (Week of July 27-Aug. 2) | Outage Deep Dive: This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Archana and I discuss a small number of outages that hit certain regions of the globe over the past week. This includes an ou by The Internet Report

10 min listen

Cloudflare Calls on ISPs to Take BGP Security Seriously; Plus Virgin Media Has Outage Deja Vu (Week of April 27-May 3) | Outage Deep Dive: On this week’s episode of The Internet Report, Archana and I are thrilled to be joined by Martin Levy, who is a distinguished engineer at Cloudflare focused on BGP route security and expanding Cloudflare's global network footprint. Check out this week’s e by The Internet Report

34 min listen

Under the Hood on the CenturyLink / Level 3 Outage (Week of Aug. 24-30) | Outage Deep Dive: This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. It was a rough week on the Internet last week, with outages and incidents across multiple services and providers including Slack, Zoom, AWS, and Veri by The Internet Report

44 min listen

YouTube, Google, Slack, and How Do You Say ‘Performance Issues’ in French? (Week of May 11-17) | Outage Deep Dive: Never a dull minute on the Internet! In today’s episode, Archana and I dove into a YouTube service disruption and an (unrelated!) Google network issue in India. We also discussed Slack’s explanation of their service disruption last week, and even talked t by The Internet Report

28 min listen

ISP Outages On The Rise, Router Failure Takes Down Cloud Provider Services During COVID-19 (Week of March 23-29, 2020) | Outage Deep Dive: In this inaugural episode of The Internet Report, hosts Angelique Medina and Archana Kesavan of ThousandEyes discuss the health of the global Internet, focusing on outage data trends across ISPs, public cloud providers, business collaboration apps and edg by The Internet Report

20 min listen

Outages Hit Record Lows, Unemployment Sites Hit Network Snags, Plus, Meet The Internet Society (Week of April 6-12, 2020) | Outage Deep Dive: In this week’s episode, Archana and I welcomed David Belson (@dbelson) of the Internet Society. We got to discuss some rather good news -- overall outage events are down more than 40% globally, and more than 44% in the U.S. after a several-week-long spike by The Internet Report

34 min listen

Collaboration App Networks Have Particularly Bad Week, Rostelecom BGP Bungle (Again) (Week of March 30-April 5, 2020) | Outage Deep Dive: It was yet another eventful week on the Internet, folks. In this week’s episode of The Internet Report, Archana and I discuss the latest figures around global Internet performance, noting that, despite an elevation in outages last month, the Internet is h by The Internet Report

31 min listen

The TikTok Shutdown Showdown Continues, and WeChat Gets Muzzled (Week of Sept. 14-20) | Outage Deep Dive: On today’s episode, Angelique and I cover off on a couple outages that occurred over the past week. First, we discuss an application outage at Instagram that occurred on September 17th and lasted around 30 minutes. We also discuss a network outage on Sep by The Internet Report

13 min listen

It’s ALWAYS DNS! (Week of May 25-31) | Outage Deep Dive: On this week’s episode of the Internet Report, I’m joined by my colleague, Michael Batchelder (aka Binky), to discuss a DNS-related service disruption that affected users trying to access Amazon.com. We also talk about a recently discovered DNS vulnerabil by The Internet Report

22 min listen

Facebook SDK Snafu Sidelines Spotify & Others, Plus, AWS Global Accelerator… Accelerates (Week of May 4-10) | Outage Deep Dive: On this week’s episode of The Internet Report, Archana and I cover some newsworthy updates that we’ve seen over the past week. We discuss a notable Facebook SDK outage that had ripple effects on other popular services that leverage its log-in functionalit by The Internet Report

27 min listen

CenturyLink/Level 3 Suffers Fiber Cut, FCC Cracks Down on China Telecom, and Public vs. Private Internet Exchanges—Which Is Best? (Week of April 20-26) | Outage Deep Dive: In this week’s episode, Archana and I are joined by a special guest, Christian Koch, who is the head of product, cloud and ecosystem at PacketFabric. Listen in as we cover the current state of global Internet health and dive into network outage numbers ac by The Internet Report

29 min listen

Time’s Running Out on TikTok; Plus, This Ain't Your Dad’s SatComms—But Does It Live Up to the Hype? (Week of Aug. 3-9): This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Mike sat down with our guest, Ray Hunter, the senior network consultant at Globis in the Netherlands, to talk about SatComms by The Internet Report

30 min listen

Outages Become a Night Owl’s Nuisance, and How COVID-19 Impacted the Submarine Cable Industry (Week of May 18-24) | Outage Deep Dive: Welcome back to the Internet Report! On this week’s episode, we cover our usual check-up of ISPs, cloud and collaboration app outages, and discuss several major middle-of-the-night outages that affected services from providers such as Google and Virgin Me by The Internet Report

27 min listen

Excuse Me, Your BGP Is Leaking (Week of June 8-15) | Outage Deep Dive: On this week’s episode, we discuss a recent BGP-related outage at a major public cloud provider, as well as a recent announcement that Cogent Networks has rolled out RPKI in an effort to strengthen its BGP route security. We’re also joined by Kemal Sanjta by The Internet Report

15 min listen

Broadband Goes Bust, Again; Plus, Satellite Meets SD-WAN (Week of June 22-28) | Outage Deep Dive: This week’s episode is brought to you by the letter “O” for outages — in particular, there were a number of broadband providers, globally, that suffered localized outages this past week. After we run down our top headlines, including a satellite provider by The Internet Report

13 min listen

Major T-Mobile Outage Caused By Fiber Cut, and Talking Cloud Architecture at Scale with Uber (Week of June 15-21) | Outage Deep Dive: This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, we cover a widespread T-Mobile outage that took down its cellular network for several hours and elicited a rare condemnation by The Internet Report

17 min listen

Do Outages Come in 3’s? Diving Into Last Week’s Outages at GitHub, WhatsApp, and Cloudflare (Week of July 13-19) | Outage Deep Dive: On this week’s episode, we cover a couple of significant application-layer outages at Github and WhatsApp that occurred over the past week. Then, Archana and I do a deep-dive into a network-related outage at Cloudflare that affected the availability of i by The Internet Report

26 min listen

Notes on the Spotify Outage | Pulse Update: This episode covers the latest global network outage numbers and interesting end-of-year trends, how resilient application architectures, clouds and networks are challenging old ways of thinking, and a deep dive into an outage that disrupted Spotify’s mus by The Internet Report

20 min listen

An IXP and a Streaming Music Provider Walk Into an Outage Bar (Week of Aug. 17-23) | Outage Deep Dive: his is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Archana and I cover some recent outages that made headlines. This includes the Spotify outage, caused by an expired TLS certif by The Internet Report

22 min listen

India Swipes Left on TikTok, GCP Outage Hits Multiple AZs, & Cloud Networking 101 for Enterprises (Week of June 29-July 5) | Outage Deep Dive: On this week’s episode, we cover a recent move by the government of India to ban many Chinese-owned applications, including TikTok, which reportedly has more than 600,000,000 downloads in India. We also talk through a two-hour-long outage at Google Cloud by The Internet Report

21 min listen

Even the Internet Enjoys a Long Weekend; Plus, Digging Into a Recent CDN Outage (Week of Aug. 31-Sept. 6) | Outage Deep Dive: The Internet held up reasonably well over the past week, all things considered. There were no major outages to report, which is a welcome repose for those impacted by the major outages the week prior. While it’s not an outage that occurred this past week by The Internet Report

44 min listen

Fortnite’s Epic Battle Against the “Apple Tax”; And, The Evolution of Cloud Connectivity (Week of Aug. 10-16): On this week’s episode, Archana and I cover recent headlines concerning social media platform, TikTok, and the gaming provider, Epic Games. TikTok appears to have gained some additional time (now 90 days) before the US government will enforce its ban on t by The Internet Report

20 min listen

You’ve Got Questions, We’ve Got Answers: Upstream Providers and the Reality of SLAs (Week of Sept. 7-13) | Outage Deep Dive: It was another quiet week on the Internet, so we wanted to spend some time answering your questions around some recent outages. Catch this episode as we discuss how you can understand the upstream relationships of the services you rely on to assess your by The Internet Report

11 min listen

Microsoft's Monday Outage Is a Lesson in App Complexity; Plus, Digging into Telstra’s BGP Hijack (Week of Sept. 28-Oct. 4) | Outage Deep Dive: This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On today’s episode, we dive into a recent Azure AD disruption that significantly impacted access to Microsoft cloud services and apps (as well as thi by The Internet Report

16 min listen

2020 Election—The Internet Held Strong With a Few App Performance Glitches (Week of Nov. 2-8): This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. This week, we’re pleasantly surprised to say that the network did not break, and there were no major election-night outages to report. However, that’ by The Internet Report

18 min listen

The Case of an Overloaded Database and What Happens When a Bug Bites (Week of Oct. 4-11) | Outage Deep Dive: This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for near by The Internet Report

19 min listen

Ransomware Attack Leaves Garmin Users Stuck Without a Paddle (Week of July 20-26) | Outage Deep Dive: On this week’s episode, I am joined by Deepak Ravi from our Dublin technical sales engineering team to discuss a recent outage at Garmin. Garmin confirmed that it was a victim of a ransomware attack, which took down several of its services including its w by The Internet Report

26 min listen

Unpacking the Dec. 12 Quad9 BGP Route Leak | Outage Deep Dive: On December 12, 2022, an ISP in the Democratic Republic of Congo leaked a route belonging to the Quad9 DNS service, causing some traffic, including Verizon US customer traffic, to get routed to Africa for ~90 minutes. Learn more about the incident as it w by The Internet Report

27 min listen

DNS and BGP and DDoS Attacks—Oh, My! (May 11-17, 2021) | Outage Deep Dive: 00:00 Welcome 00:14 Headlines: DNS and BGP and DDoS Attacks—Oh, My! This week we cover a couple of recent service degradation incidents involving DNS providers 2:19 Under the Hood: Kemal Sanjta, ThousandEyes’ resident BGP expert, joins us to discuss the by The Internet Report

32 min listen

Discover this podcast and so much more

You’ve Got Questions, We’ve Got Answers: Upstream Providers and the Reality of SLAs (Week of Sept. 7-13) | Outage Deep Dive

You’ve Got Questions, We’ve Got Answers: Upstream Providers and the Reality of SLAs (Week of Sept. 7-13) | Outage Deep Dive

Description

Titles in the series (91)

More Episodes from The Internet Report

Related podcast episodes