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Fred Reichheld | On the Homefront #65

Fred Reichheld | On the Homefront #65

FromOn The Homefront with Jeff Dudan


Fred Reichheld | On the Homefront #65

FromOn The Homefront with Jeff Dudan

ratings:
Length:
58 minutes
Released:
Apr 18, 2024
Format:
Podcast episode

Description

Join host Jeff Dudan as he welcomes Fred Reichheld on today’s episode. Fred, recognized as the godfather of the Net Promoter Score (NPS), discusses his pivotal role in reshaping customer relationship management. This episode dives into Fred’s insights on enhancing customer satisfaction and building long-term loyalty. Want to own your own business? Take our business ownership quiz: https://podcast.homefrontbrands.com/en-us/business-ownership-quiz?hs_preview=UuqYSzMR-159529547022For your FREE Discernment eBook: https://podcast.homefrontbrands.com/en-us/discernmentJoin our Exclusive Facebook Group: https://www.facebook.com/groups/1442332473300030/ Visit our Instagram: https://www.instagram.com/thehomefrontpod/Tune in on YouTube: https://www.youtube.com/@thehomefrontpod?sub_confirmation=1Join and be a part of On The Homefront: https://linktr.ee/homefrontpodcastConnect with Jeff Dudan: https://www.linkedin.com/in/jeffdudan Connect with Fred: https://www.linkedin.com/in/fredreichheld/For more on the Net Promoter System: https://www.netpromotersystem.com/Order Fred’s Book, ‘Winning on Purpose’: https://www.netpromotersystem.com/books/winning-on-purpose/
Released:
Apr 18, 2024
Format:
Podcast episode

Titles in the series (75)

Our mission is to inspire and empower individuals to transform their lives, make a positive impact in their communities, and enhance the well-being of those they cherish most through responsible franchising and entrepreneurship. Tune in as we discuss enterprise-level solutions for local business owners and provide valuable insights for anyone looking to build their dynasty on the homefront. If you're ready to take the next step towards owning your own business and gaining back your freedom, go to podcast.homefrontbrands.com On The Homefront is brought to you by Homefront Brands and hosted by Jeff Dudan.