31 min listen
Reshaping Customer Experiences with AI
ratings:
Length:
17 minutes
Released:
Mar 7, 2024
Format:
Podcast episode
Description
Customer experience (CX) has emerged as one of the early beneficiaries of the AI boom. From real-time agent guidance to chatbots that can resolve customer needs through human-like conversation, the benefits of AI for CX done right are not just theoretical, they’re happening right now. Join Catherine Forino (Sr. Product Marketing Manager, NICE) and Sean Rothwell (Director, Marketing, Digital Solutions CX, NICE) as they answer questions about AI’s role in reshaping customer experiences.
Released:
Mar 7, 2024
Format:
Podcast episode
Titles in the series (85)
AI in Space by AI Business Podcast