Justin Handler is the Head of Accounts at O3 World, a Philadelphia based Digital Agency. O3 World has been integrating Agile practices into their workflow for the past few years and Justin has been leading that charge every step of the way. In this interview, Justin shares stories about what has worked for O3, some things that didn’t, and he offers advice for Digital Agencies that are moving down the path towards Agile.

Justin is also one of the folks heading up the Digital PM group in Philadelphia. If you’d like to learn more about the group, check out http://twitter.com/dpmphilly or https://www.meetup.com/DPM-Philly/

SHOW NOTES

03:24 Interview begins
03:44 Background on Justin and his role at O3
06:48 How O3 got started with implementing Agile
08:00 O3’s first experiments with Agile estimation practices
09:40 What O3 tried that didn’t work and what they learned from it
11:57 Debating the value of a Daily Standup and O3’s alternative solution
14:15 Does the client get access to the Trello Board and Slack?
14:34 The key to making Agile practices work in an Agency
16:05 Fitting UX into Agile at O3
19:25 Involving Developers with UX work
20:03 Capturing and prioritizing requirements at O3
22:30 Development and UX working in parallel
23:27 Helping the client with adopting Agile (or not)
25:39 Changing the nature of the relationship with the client
27:14 Advice for agencies getting started with Agile
29:23 How to reach Justin

JUSTIN’S ARTICLE
During the interview Justin references an article he wrote called “Agile In The Agency. Is It Possible?” You can find it here: http://www.thedigitalprojectmanager.com/managing-agile-projects-in-agency/

CONTACTING JUSTIN
Web: http://www.o3world.com
Email: handler@o3world.com
Twitter: @justinhandler