In this episode of LeadingAgile’s SoundNotes, Devin Hedge makes the case for focusing on Agile IT Operations in order to increase speed within your organization. If you’ve been considering working with (or have already adopted) DevOps, the information Devin shares in this interview may help you discover how your organizations Operations function is limiting your ability to increase flow. Show Notes 01:08 Podcast Begins - Introductions 01:36 Background on Devin 02:14 Topic Introduction: Agile IT Operations 02:49 The relationship between Agile IT Operations and DevOps 03:48 Why DevOps is picking up again 04:34 Our new problems are our old problems 05:29 It’s about awareness and maturity 06:37 An indicator that IT Ops is where you need to focus your attention in order to increase your speed 07:02 Speed creates dependencies 08:52 Why IT Operations is the bottleneck 10:18 Agile is not going to fix your lack of solid disaster recovery planning, but it may force you to acknowledge that you need to do something about it 11:41 Automating the process of server creation all the way through the system 15:02 How to get started with understanding what the issues actually are 16:46 What do we do with the folks who need something new to do after we automate? 18:22 An example of automated templates for virtual machine creation 20:12 Organizational Debt = Technical Administrative Debt 21:50 A case study in how Agile IT Operations can impact an organization 24:50 Not trusting the automation and not being able to see the ball moving at 90 mph 27:27 How do you maintain the situational awareness that can’t come from an algorithm set up to review logs? 30:37 It’s all about establishing and maintaining a “practice” 33:49 How do I get started with this? Where can I get more information on Agile IT Operations? 34:44 How Lean Practices and Value Stream Mapping can help you get started 36:55 How gaining visibility and awareness can help you establish yourself within the organization you work for 37:54 How does this work within the context of scaling to things like SAFe? 39:51 Failure is a gift - don’t blink! 41:34 How to reach Devin Links from the podcast The Phoenix Project by Gene Kim http://amzn.to/2i3pURL Additional titles by Gene Kim http://amzn.to/2i3xDPI LeadingAgile Basecamps https://www.leadingagile.com/the-journey/ Contacting Devin If you’d like to get in touch with Devin with follow up questions you can reach him at: LeadingAgile: https://www.leadingagile.com/guides/devin-hedge/ Twitter: https://twitter.com/agiledevin LinkedIn: https://www.linkedin.com/in/devinhedge Contacting Dave If you’d like to get in touch with Dave LeadingAgile: https://www.leadingagile.com/guides/dave-prior/ Twitter: https://twitter.com/mrsungo LinkedIn: https://www.linkedin.com/in/mrsungo For Information on LeadingAgile CSM and CSPO Classes If you’d like to attend one of LeadingAgile’s CSM or CSPO classes, you can find a full list of upcoming classes here: https://www.leadingagile.com/our-gear/training/