There are few retail transactions more frustrating than having a bad car buying experience. On this episode of Driving Ahead, we talk to the driving forces behind the Walser Automotive Group, CEO Andrew Walser and President Paul Walser, who are dedicated to improving the customer experience and innovating along the way. Together they dive into addressing the pain points of negotiation, developing proprietary software, flattening the F&I process, the day-to-day running of a large auto group, and so much more. So press play and listen in to this fascinating episode of Driving Ahead, from NADA.Follow UsX @NADAUpdateInstagram @NADAYouTube @NADAUpdateLinkedIn @NADAFacebook @NADAUpdatePresented by The National Automobile Dealers Associationhttps://www.nada.org/