In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. Welcome to the "Grow a Small Business" podcast with your host, Michael Denehey. In this episode, Michael interviews Jessica Kriegel from Chief Scientist of Workplace Culture based in Sacramento, California, United States.   In this episode, join us for a transformative conversation with Jessica Kriegel, Chief Scientist at Culture Partners. Delve into the intricacies of workplace culture, as Jessica shares insights into its profound impact on small businesses. Learn how to navigate the virtual landscape, master effective communication, and unleash the power of seeking feedback. Gain actionable strategies from Jessica's expertise in driving revenue growth and shaping beliefs for lasting success. Don't miss this episode if you're ready to elevate your small business through strategic cultural initiatives! Key Takeaways for Small Business Owners: Crucial Role of Workplace Culture: Workplace culture is the heartbeat of any successful business, influencing how people think and act to drive results. Navigating the Virtual Terrain: In the era of remote work, culture doesn't vanish; it adapts. Online interactions shape beliefs, influencing actions and results. Mindful Direction in Leadership: Be present in interactions, focusing on the person, not just the task, to cultivate a positive workplace culture. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Feedback as a Culture Catalyst: Encourage a culture of feedback-seeking. Leaders should initiate conversations, creating an open environment that values opinions.   Breaking Down Bias: Personal experiences and biases shape interpretations. Seeking clarifying information helps dismantle biases and fosters understanding. Book Recommendation: Dive into Jessica Kriegel's book, "Unfairly Labeled," challenging generational stereotypes and their impact on workplace dynamics. One action small business owners can take: One actionable step small business owners can take, according to Jessica Kriegel, is to create a culture of seeking feedback. Encourage team members to share their opinions, actively listen to their insights, and foster an environment where feedback is valued. This experience builds trust, enhances communication, and demonstrates a commitment to continuous improvement, contributing to a positive workplace culture. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. ?   Quotable quotes from our special Grow A Small Business podcast guest: Crafting a thriving workplace culture is the foundation of business success – Jessica Kriegel Effective communication is the key to unlocking a positive workplace dynamic – Jessica Kriegel The power of seeking feedback lies in its ability to foster trust and open communication – Jessica Kriegel