On average, we make 35,000 decisions a day. The sheer quantity means a process for making effective, successful decisions is a foundational aspect of leadership. But decision-making isn't often taught in school or on the job. In this episode of the Leading Learning Podcast, number 384, co-host Celisa Steele talks with Jack Flaherty, author of The Decision Switch: 7 Principles of Successful Decision-Making, about his decision-making framework, decision-making as a process (not an event), the importance of self-reflection in getting better at decision-making, the role of empathy in decision-making, and the benefits of incorporating an effective decision-making process into an organization's culture. Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode384.