Welcome to Management Diaries, MHN’s podcast on multifamily property management! In our first episode, Denile Doyle talks with Phillip Boatwright, executive vice president of property management for The NRP Group.
With a 20-year career in property management, Boatwright emphasizes the value of connection and communication in fostering a cohesive team. His insights and support strategies cover everything you need to build and lead your property management team to success.
Boatwright shares his perspective on:

The key qualities to look for in new associates (5:00)
Taking a customized approach when it comes to leadership (8:02)
The importance of effective communication and explaining the “why” (16:40)
How a focus on understanding lays the groundwork for motivating your team (21:26)
Why vulnerability makes you a better leader (28:11)