Citizens’ plans for using generative AI ethically: Beth Johnson

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Citizens’ plans for using generative AI ethically: Beth Johnson

FromAmerican Banker Podcast

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Length:

19 minutes

Released:

Oct 10, 2023

Format:

Podcast episode

Description

Johnson, chief experience officer at Citizens Financial Group, shares some of her concerns about advanced AI and plans to use it for purposes including contact center support and coding.

Released:

Oct 10, 2023

Format:

Podcast episode

Titles in the series (100)

Thoughtful discussions about current topics, moderated by American Banker editors.

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Citizens’ plans for using generative AI ethically: Beth Johnson

Citizens’ plans for using generative AI ethically: Beth Johnson

Description

Titles in the series (100)

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