Welcome back to another episode of the playbook with the Insurance dudes! This time the dynamic duo interviews Dr. Lori Morocco, an expert in coaching and insurance, as she shares her journey and expertise, emphasizing the vital role of effective communication and conflict resolution skills not only in insurance but as essential life skills!The episode revolves around motivating clients and maintaining commitment, focusing on small, consistent steps toward goals. Also addressing fostering a culture of civil discourse in the workplace, advocating kindness and empathy. Dr. Lori also introduces a three-part assertion technique for effective communication and underscores the significance of active listening!Lastly, Dr. Lori talks about how her coaching empowers women with support, motivation, and practical tools, emphasizing the need for "brave spaces" for open conversations.Tune in for an insightful ride with Craig, Jason, and Dr. Morocco.Subscribe now and become an Insurance dude today!The Insurance Dudes are on a mission to find the best insurance agentsaround the country to find out how they are creating some of the top agencies. But they do not stop there, they also bring professionals from other industries for insights that can help agents take their agencies to the next level. The Insurance Dudes focus on your agency’s four pillars: Hiring, Training, Marketing and Motivation! We have to keep the sword sharp if we want our agencies to thrive. Insurance Dudes are leaders in their home, at their office and in their community. This podcast will keep you on track with like minded high performing agents while keeping entertained!About Jason and Craig:Both agents themselves, they both have scaled to around $10 million in premium.  After searching for years for a system to create predictability in their agencies, they developed the Telefunnel after their interviews with so many agents and business leaders.  Taking several years, tons of trial and error, and hundreds of thousands of dollars on lead spend, they’ve optimized their agencies and teams to write tons of premium, consistently, and nearly on autopilot!LEARN MORE BY Registering for TUESDAY’s LIVE CALL With The Insurance Dudes!Bio of Dr. Laurie MorocoAn advocate of competent and effective communication which she believes equips people with tools for successful personal and professional relationships. She obtained a BA in communication and public relations, an MA in Corporate Communication and a PhD in Interpersonal Communication and Ethics from Duquesne  University.References:Website: https://lauriemoroco.com/Linkedin:https://www.linkedin.com/in/dr-laurie-moroco-84666418a/Instagram:https://www.instagram.com/laurie.moroco/?hl=enFacebook: https://www.facebook.com/morococoaching/