This episode is sponsored by Davwill Consulting. Emotional agility? Yep, it's needed more now than ever. Let's chat! Click HereClaude Silver is an emotional optimist, coach, manager, and mentor. As the first ever Chief Heart Officer it is her great honor to lead at VaynerMedia. Claude works for 800 Humans, and is in touch with the heartbeat of every single person in the company. Her role is to infuse the Agency with Empathy. It's her purpose.Culture is a texture. It’s a vibe. A feel. And culture is alive. It’s definitely not one or two-dimensional—Claude thinks culture is very three-dimensional. Culture is, in a nutshell, the heartbeat for her. It is something that absolutely lights up an entire system — if it is in place, and if it is thriving.The CHO was created to scale Gary, and to make sure that VaynerMedia’s 800+ employees—and one day it will be 1,000+—have a place they can find a home. Claude's hope is that in our 15-30 minute meetings, they will feel a lot clearer and that they leave with a newfound path to a solution. Which in turn creates success for them and VaynerMedia.Website: https://www.claudesilver.comTwitter: https://twitter.com/claudesilverMedium: https://claudesilver.medium.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit debcrowe.substack.com