This episode is sponsored by the new online course SHIFT.Jill Craven is well known throughout the national healthcare system and has an extensive leadership background. She currently serves as the Chief Executive Officer for the Thames Valley Children’s Centre, a regional rehabilitation centre for children and youth with disabilities. Her previous work experience highlights include: Vice President, Pharmacy Services at Mohawk Medbuy Corporation in London; Director of the London Regional Cancer Program at London Health Sciences Centre and Director of Children’s Care at Children’s Hospital of London Health Sciences Centre. Jill graduated from the Leslie Dean Faculty of Pharmacy at the University of Toronto with a Bachelor of Science in Pharmacy and later received a Master’s Degree in Leadership from the University of Guelph. She is a licensed member of the Ontario College of Pharmacists and is Lean Healthcare Certified. Jill’s leadership passions include: ensuring the client and family voice is heard to improve client experience; developing others for leadership; enabling and supporting front line staff: evidence and quality based care; and building highly reliable and collaborative teams to support the client and family while being fiscally responsible and quality driven.--- Send in a voice message: https://anchor.fm/deb-crowe/message This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit debcrowe.substack.com