Khwezi Mputa: The Product Owner that knew how to collaborate with the Agile team Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The PO that knew how to collaborate with the team In this segment, Khwezi highlights an exceptional Product Owner (PO) she collaborated with. The PO possessed a deep understanding of the product's market, customers, and business context, enabling her to continuously update the product effectively. She exhibited excellent teamwork despite the distributed nature of the team, showing awareness of diverse cultures. Her proficiency in user story mapping facilitated smoother processes, including onboarding new team members. Overall, the PO's comprehensive grasp of the product's ecosystem and her collaborative skills stood out as instrumental in driving the team's success. The Bad Product Owner: The Unavailable and Bossy PO While POs typically hold respected roles with authority over the product backlog, some misuse this status, behaving as if superior to the team. Often from management, such POs pose various challenges, including not being available often enough when the teams need their presence. Scrum Masters play a role in educating POs, advising team lift-offs to define roles, and coaching the POs to be active team participants. Khwezi emphasizes the Scrum Master's mediation role, and we discuss the “Coach Your PO e-course” which aims to help Scrum Masters have an effective PO collaboration.    [IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.   About Khwezi Mputa Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she's active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring. You can link with Khwezi Mputa on LinkedIn.