Tom Siebeneicher: The Art of Facilitating Agile Teams Through Conflict, A Coaching Journey Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Tom reflects on his experience as an Agile coach overseeing multiple Scrum teams. Initially observing signs of stress, he attempted a collective retrospective to address concerns. However, when it faltered, he realized that the team was struggling with deeper issues. Notably, key team members struggled to collaborate, leading to discomfort and communication blockers. Tom's hesitation to engage directly with these team members impacted the team's cohesion. He emphasizes the importance of fostering a safe environment for open dialogue and encourages connecting with the people in the team to enhance coaching effectiveness. Tom also shares some of the pivotal moments that influenced his coaching journey.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Tom Siebeneicher Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks. You can link with Tom Siebeneicher on LinkedIn.