Frontline hiring continues to be highly challenging with ongoing labor shortages in many countries. The business impact of understaffing is both significant and quantifiable, meaning hiring speed is a critical lever for business value and competing effectively in a competitive talent market.

So, how can employers speed up their processes while offering a great candidate experience and improving retention?

My guest this week is Joshua Secrest, VP of Client Advocacy at Paradox. During his time as a Global TA leader for McDonald's, Josh used technology to reduce frontline hiring times from 21 days to 3 days. He is continuing to help employers automate recruiting and innovate with AI at Paradox, and he has many valuable insights to share.

In the interview, we discuss:

The current challenges in frontline hiring

Business impacts of understaffing

Having the ear of the C-Suite

The critical importance of speed and moving fast at every stage of the process

Turnoever and retention

The power of automation

The role of AI and the role of humans

Delivering an excellent candidate and hiring manager experience

The importance of simple, intuitive interfaces

Speed of adoption in recruiting automation and advice to TA leaders

Plugging generative AI into conversational AI

What does talent acquisition look like in five years?


Listen to this podcast on Apple Podcasts.