Opening a retail storefront is no joke. It's a whole lot of work and a completely different business model than selling products online or to the wholesale market. Brick-and-mortar retail requires different strategies, operational systems, and of course staffing needs. I know there are many of you who dream of someday opening a shop, in fact, we have many product brands that also have brick-and-mortar shops in our Proof to Product community.  So today we're going to hear from Ginger Diaz, the owner of Feliz Modern and Rancho Diaz in San Antonio, Texas. Ginger Diaz came to retail to bring her favorite artists’ and makers’ works to a wider audience. What started as one brick-and-mortar shop in San Antonio has expanded to a second shop, as well as their online store at felizmodern.com, for those national customers that they service. All three shops are centered around products that bring joy and some cheeky fun to their customers. It's a small business full of hundreds of other small businesses and makers from around the globe.  On today's episode, we're talking to Ginger about motivations for opening her stores, how relationships played a key role in their survival during the pandemic, and how Ginger's incredible staff has helped improve efficiencies in her business. We also talk a little bit about her buying preferences and red flags that she sees in manufacturers' pitches or outreach, and what she looks for when she's purchasing from smaller independent brands. Today's episode is brought to you by our Is Wholesale Right for You private podcast! This free 12 part audio series will help you decide whether wholesale is a good next step for your specific business. After listening to this audio series (in less than an hour), two things will be true. You'll know whether you want to pursue wholesale for your product business, and you'll have the confidence and action steps to get started with wholesale. Sign up for the private podcast today! SIGN UP You can view full show notes and more at prooftoproduct.com/303 Connect with Ginger felizmodern.com  @felizmodern Ranchodiaz.com @rancho.diaz Mentioned in this episode: Proof to Product LABS