What would you do to mitigate the threat of an extortion attempt against your business?  On today's episode, hosts Ryan and Roland go through the dos and don'ts of responding to online trolls, hate speech, and extortion attempts. This comes after a recent extortion attempt where some guy threatened the team with harmful reviews in exchange for access to a program worth thousands of dollars. If you ever receive a blackmail message, remember to stay calm. The extortionist's primary objective is to threaten you into responding and eventually paying some form of ransom. But, in most cases, they cannot hurt you. It doesn't matter if the threat includes some truth or not; you're always better off not engaging in their antics.Tune in to learn more about extortion attempts and how to stay level-headed when a scammer threatens your brand image and online reputation.IN THIS EPISODE, YOU'LL LEARN:How to handle an extortion attempt on your businessWhy engaging with an extortionist is never a good ideaWhat to do after receiving negative online reviewsThe benefits of taking a mindful pause before responding How to deal with haters and negative reviewsThe only time it makes sense to respond to a hater or an extortionistWhen silence makes you look guiltyRemember, this too shall passLINKS AND RESOURCES MENTIONED IN THIS EPISODE:Ask Roland and Ryan a question HERE.OUR PARTNERS:7 Steps to Scalable workbookGet a free proposal from Conversion FanaticsGet 3% cash back on your ad spend with AdCardGet my book, Zero Down, FREEThanks so much for joining us this week. Want to subscribe to Business Lunch? Have some feedback you'd like to share? Connect with us on iTunes and leave us a review!Mentioned in this episode:Build Your CEO DashboardGet one report every week of the key metrics you need to know with the CEO Dashboard!CEO DashboardGet Scalable Live - THE PREMIER EVENT FOR BUSINESS OWNERSOver 3 days, network and collaborate with fellow entrepreneurs and CEOs to build a ‘recession proof’ plan to scale your company to 8-figures and beyond, and…leave knowing 2023 is going to be your best year yet!Get Scalable Live