Lily Schurra, an attorney, who has been in the legal ops and legal tech space for four years now, is here with me in today’s episode to share her experiences about CLM readiness progressing to  expanded usage of CLM improving efficiency and managing contracts effectively. Different roles, such as legal, IT, HR, and sales, have varying needs and interactions with the system. Stay tuned till the end for an insightful conversation about the journey from readiness to maturity. “...because you can't, as one person or even a team of people, you can't imagine everything that people might need. And I mean, you obviously have to take things with a grain of salt, you can't fix everybody's problems all the time, like not every technology solution is going to do everything for you. But it really does help go a long way, if you could get the feedback of the users before you try to implement the change management.”  Find out more about: Visualizations as powerful tools  Feedback from users is crucial in improving and refining technology solutions.  Documenting processes and creating playbooks are important readiness steps before implementing a CLM system.  Finding your niche and getting good at it and expanding from there instead of doing everything else all at once. The role of geography, language, and regulations in contracting and the value of partnerships and early adoption in driving product development. For more great lessons from the field, and all the CLM content, connect with us here:  Website: https://www.theclmrx.com The CLM Rx Book: https://a.co/d/8XA2xYC IG: @the_clmrx The CLM Rx LinkedIn: https://www.linkedin.com/company/the-clm-rx/ Kami Paulsen LinkedIn: https://www.linkedin.com/in/kamipaulsen/ YouTube: https://www.youtube.com/@theclmrx   If you implement Contract Lifecycle Management Software ("CLM"), have purchased CLM, are considering purchasing CLM, or expanding your existing CLM footprint, this channel is for you! Kami speaks to CLM practitioners, CLM Vendors, and visionaries on the most pressing topics in the space. She shares practical advice based on her 15 years implementing various CLM software tools for organizations of all sizes, in every vertical.