In today's episode, Pilar and Lisette share some of the ways in which they learn about themselves, their work and their colleagues. Online Learning does not mean watching videos! (1) Overview What do we mean by "learning"? Kolb's cycle. Involves change. A lot of our learning is experiential. Experience (concrete experience) Reflect (reflective observation) Theorise, generalise (abstract conceptualisation) How could it work next time? Plan. (active experimentation) From "How do I use the tool?" to "How do I approach you?" Just in case (most formal learning) vs Just in Time (most informal learning)  (2) Informality Spectrum Social aspect of learning - learning from others through their point of view; building empathy From chatting over coffee to structured events.  (3) Specific examples of learning through Virtual TT Trust - learning about topic but also about turning knowledge conversations into content. Formal - learn about trust; informal, learn about others, myself Lean coffee and mentoring - formal / self-directed by your own topic Informal/directed by others by observing, listening, empathy Organise events - learn about the people and dynamics. As we work with others, we adapt and learn about ourselves, about those we work with and the world around us.