Xenium’s own Nicole Blevins gives listeners a glimpse into workplace mediation. Among her varied HR-oriented skills and extensive experience, Nicole recently added a mediation certification to her repertoire. From an outline of the process itself to the challenges that come with workplace conflict, Nicole is excited to share her new knowledge and experience with the Transform Your Workplace audience. Takeaways: An effective mediator asks open-ended questions that facilitate conversation. Listening skills and empathy are critical to resolving conflict, even when it seems like the situation is “too far gone.” Ideally, mediation should be implemented in the early stages of a conflict before it blows up. GUEST AT A GLANCE Today’s guest is Nicole Blevins, an avid Transform Your Workplace podcast listener who ended up moving from Florida to Oregon to pursue her career at Xenium HR. Among her varied HR-oriented skills and extensive experience, Nicole recently added a workplace mediation certification to her repertoire. A growth-oriented learner, Nicole is excited to share her love of all things HR with the Transform Your Workplace audience. A QUICK GLIMPSE INTO OUR PODCAST ? Podcast: Transform Your Workplace, Sponsored by Xenium HR ?️ Host: Brandon Laws ? In his own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.” Contact Brandon:  Email Brandon.Laws@xeniumhr.com or connect on LinkedIn, Twitter, or Instagram. Learn more about Xenium HR at xeniumhr.com Follow Xenium on Twitter, Instagram, or LinkedIn.