In this episode of Transform Your Workplace, Brandon Laws catches up with Josh Durham, Founder of Gamut Project Solutions and a veteran in the construction scene. Drawing from his extensive experience managing billion-dollar projects for over seventeen years, Josh shares insights on genuinely exchanging thoughts and ideas versus falling for the illusion of communication. The episode doesn't just talk the talk — it serves up practical strategies to amp up your professional communication. Tune in if you're serious about boosting this crucial workplace skill.   TAKEAWAYS All humans share an inherent desire for survival, belonging, and personal growth. Fear triggers defensive reactions, hindering direct and clear communication. Active listening is the cornerstone of quality communication, and listening with empathy is the key to fostering understanding. Leaders must cultivate a workplace where employees feel psychologically safe to voice concerns and ideas, and doing so minimizes explosive conversations and encourages open dialogue. “Blame language” triggers defensive reactions, hindering the recipient's ability to absorb the message. Disagreements can offer us opportunities to self-reflect and reconsider our position.   A QUICK GLIMPSE INTO OUR PODCAST ? Podcast: Transform Your Workplace, sponsored by Xenium HR ?️ Host: Brandon Laws ? In his own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.”