Tune in for a discussion revolving around Aflac’s most recent Workforces Report from its Chief HR Officer, Jeri Hawthorne. Learn about the challenges facing today’s intergenerational workforce and best practices for helping your people feel heard and supported amidst this ever-evolving workplace. Interested in ramping up your customer service? According to our guest, it starts with taking care of your people.   TAKEAWAYS Leaders must stress employee well-being and engagement to create a supportive work environment, as stressed employees are more likely to seek other opportunities. If employers seek employee feedback, they must be prepared to act on it, as disregarding employee input can lead to frustration and decreased productivity. Today, employees face ongoing challenges with financial wellness, so employers should address these concerns to maintain productivity and attendance. A comprehensive benefits package that addresses mental well-being can attract and retain talent. Gen Z employees are particularly drawn to companies with a purpose beyond profit, seeking organizations that align with their values and contribute positively to their communities.   A QUICK GLIMPSE INTO OUR PODCAST ? Podcast: Transform Your Workplace, sponsored by Xenium HR ?️ Host: Brandon Laws ? In his own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.