Sue Conder is an occupational psychologist, business change expert and former partner at Deloitte with over 30 years of experience in people leadership and large organisational change solutions. Sue became fascinated with psychology in her early years when working in a library. Big change programmes need to focus on the people dimension of change and the leaders role to bring vision and clarity to others. Sue tells me that leaders are in the business of generating new habits, at scale. The importance of embracing different is something that Sue focuses on due to the need for us all to embrace diversity of thought and resist simply gravitating towards the familiar and comfortable. Sue's research, 'The Chemistry of Difference' was created off the back of her series of female leadership programmes as she wanted to explore the issue of difference more closely. Just as chemicals react differently when they come into contact with different elements, so do people react and behave differently when exposed to other people and personality types. Sue created The Chemistry of Difference Model to help leaders navigate this complexity. It comprises 10 components and in this episode Sue talks me through a number of them.  Decision Making InfluenceFollowership Fellowship Elevating Relationships EngagementNegotiationCommunication and Expertise https://conder.co/business/the-chemistry-of-difference/sue@conder.co