Chris Clark is Global Head, RoZi Mission at UCB pharma. Chris travelled to Rwanda and experienced a moment when all his knowledge, talent, wisdom, language skills and leadership capabilities meant absolutely nothing. From the fog of panic, during an incident beyond his control, Chris realised that his mere presence had value. A lesson he took back to Atlanta to become a leader who could help others unfold their talent and embrace fear and uncertainty. We also discuss our combined experiences of visiting the Rwandan Genocide Museum and how out of a dark past, Rwanda can teach us so much about resilience, resourcefulness and humanity.