Over the last decade or so, we've finally realized that the candidate experience isn't a one-off project; it is an ever evolving theme that runs through talent acquisition. Strategy, measurement, and continuous improvement are crucial.

So what is the current state of the candidate experience worldwide, and what are the post-pandemic trends?

I'm delighted to welcome Kevin Grossman back to the podcast as my guest this week. Kevin is the President of The Talent Board, the organizers of the Candidate Experience Awards, and ongoing global benchmark research into the candidate experience. He has a massive amount of data-based insight to share on how the candidate experience continues to evolve.

In the interview, we discuss:

The current trends in candidate experience

Rising resentment

Communication and feedback

What is best practice?

Examples of employers offering a great candidate experience

Why more employers are giving feedback to finalists

A fair interview process

Internal mobility and retention

The importance of pre-boarding

Sustaining a quality experience over time

Will AI improve the candidate experience in the future?


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