39 min listen
Conversation starter: A chat about our groundbreaking new AI chatbot
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Conversation starter: A chat about our groundbreaking new AI chatbot
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
24 minutes
Released:
Mar 14, 2023
Format:
Podcast episode
Description
The world of AI is moving fast, and here at Intercom, we're helping set that pace. Today, we're delighted to introduce Fin, our new chatbot powered by OpenAI’s GPT-4 and Intercom’s proprietary machine learning technology and fine-tuned for customer support.In today's episode of the podcast, Intercom Co-founder and CSO Des Traynor and our Director of Machine Learning, Fergal Reid, sit down to discuss our new AI chatbot, how we built it, what it does, and what the next steps look like for this remarkable breakthrough.Learn more about Fin, Intercom's new AI chatbot, here: https://www.intercom.com/blog/videos/meet-intercoms-new-ai-chatbot/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Released:
Mar 14, 2023
Format:
Podcast episode
Titles in the series (100)
Jay Simons, President at Atlassian by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom