In this episode, January 2021, Brittany McGarry shares her thoughts and suggestions for:Where do we go from 2020?How are volunteer managers viewed?How to engage volunteers quickly.How forced opportunities can help us navigate the future.How a simple coffee hour changed everything.What volunteers really want.What volunteer retention is built upon.Why complicated does not mean better.How to use surveys to your advantage.Why we shouldn't provide quick volunteer assignments.How volunteer journey mapping takes patience. How elevating volunteers means letting go (in a good way).Brittany McGarry is a Volunteer Engagement Specialist with the National MS Society. With a background in Higher Education and her passion for volunteering, she stumbled into nonprofit work and found the perfect niche in this field. She serves as a Board Member with DOVIA Colorado and the Event Chair for the Colorado Conference on Volunteerism. She welcomes connections, brainstorming and opportunities and can be reached at brittany.mcgarry@gmail.com.