39 min listen
598: Kyle Noonan on Creating Remarkable Memories
598: Kyle Noonan on Creating Remarkable Memories
ratings:
Length:
75 minutes
Released:
Mar 18, 2019
Format:
Podcast episode
Description
College friends and FreeRange Concepts’ founders, Kyle Noonan and Josh Sepkowitz, have a combined 20 years of experience in the restaurant and hospitality industry, including hospitality management, operations, acquisitions, divestitures and new store openings for multi-million dollar concepts. It was 2010 when the pair decided to go into business together. After 2 years of planning and with only $50,000 they bootstrapped their first concept, Bowl and Barrel. 7 years later the duo has scaled into 10 total locations consisting of 4 unique concepts with the addition of Mutts Canine Cantina, The Rustic, and The General Public. Show notes… Favorite success quote or mantra: Create remarkable memories. In this episode with Kyle Noonan, we discuss: Creating the perfect mission statement Minimize your mission statement, keep it short and sweet Make your guests dining experience about good memories Find a partner who compliments you Invest in training the right people Teach the "why" in addition to the "what" Teach your team members everything about your history and intentions Save, save, save in order to gain opening money Never get comfortable, always look for places to save money Finding a location If your idea is good and you have the right talent you can make a startup happen Stamina is key in completing a project Budgeting Have a good, clear vision for the FUTURE; don't just rely on your resume Concept first, location to suit Learn to say no to opportunities that aren't in line with what you are trying to do Honesty is key! The restaurant industry will beat humility in you and it's a good thing Today's sponsor: BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more. Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? I think big, not afraid to take "moon shots" What is your biggest weakness? Same as strength What's one question you ask or thing you look for during an interview? Hospitality, positive energy What's a current challenge? How are you dealing with it? Saying no to projects Share one code of conduct or behavior you teach your team. Take care of others first What is one uncommon standard of service you teach your staff? to create remarkable memories What's one book we must read to become a better person or restaurant owner? Good to Great by Jim Collins GET THIS BOOK FOR FREE AT AUDIBLE.COM What's the one thing you feel restaurateurs don't know well enough or do often enough? Talk to their guests What's one piece of technology you've adopted within your four walls restaurant and how has it influence operations? Hotschedules If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Treat others well Be kind Be sincere Contact info: Instagram: @kylenoonan @muttscantina @therusticdallas @thegenpublic @bowlandbarrel Facebook: Kyle Noonan Twitter: @kylenoonan Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable
Released:
Mar 18, 2019
Format:
Podcast episode
Titles in the series (100)
140: Authority Thursday | Jim Laube of RestaurantOwner.com Shares 3 Characteristics of Success Restaurant Owners: Jim got his start in the hospitality industry at the ripe age of 15, when he worked in a quick service operation. While in college, Jim improved upon his hospitality skills, by learning the role of server and bar tender. With a degree in accounting,... by Restaurant Unstoppable with Eric Cacciatore