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Grow your Network by Advocating for your Borrowers (with Thomas Sloan) – Episode 142
FromBroker-to-Broker
Grow your Network by Advocating for your Borrowers (with Thomas Sloan) – Episode 142
FromBroker-to-Broker
ratings:
Length:
39 minutes
Released:
Dec 20, 2022
Format:
Podcast episode
Description
On this episode of Broker to Broker, host JP Hussey sits down with Thomas Sloan, Certified Mortgage Advisor at Capital First Mortgage.
Thomas shares his recent experiences of entering the Wholesale Channel just before the pandemic, and how navigating that environment was a crash course of how to succeed through the worst the mortgage industry had been since 2008. These experiences, in turn, made him a stronger advocate for his borrowers.
It's evident that Thomas is a true mortgage expert and fiduciary – always looking out for his client's best financial interests. “The harder you work, the more you stay in touch with your borrowers,” Thomas states. “The more you pay attention to their pennies and try to save them money wherever you can – the more they appreciate you, then refer you. Most of my business is referrals from my borrowers to other people, not real estate agents.”
Key Points:
2:44 From Hospitality to the Mortgage Industry
8:03 Becoming a Full-Time Broker
11:33 Working Lean with a Small Brokerage
15:57 Flexibility as a Business Model
19:57 Organic Leads Through Doing the Right Thing
25:46 Taking the Time to Educate Realtors
29:57 Humanizing Yourself to your Borrowers
This episode is sponsored by RCN Capital
Thomas shares his recent experiences of entering the Wholesale Channel just before the pandemic, and how navigating that environment was a crash course of how to succeed through the worst the mortgage industry had been since 2008. These experiences, in turn, made him a stronger advocate for his borrowers.
It's evident that Thomas is a true mortgage expert and fiduciary – always looking out for his client's best financial interests. “The harder you work, the more you stay in touch with your borrowers,” Thomas states. “The more you pay attention to their pennies and try to save them money wherever you can – the more they appreciate you, then refer you. Most of my business is referrals from my borrowers to other people, not real estate agents.”
Key Points:
2:44 From Hospitality to the Mortgage Industry
8:03 Becoming a Full-Time Broker
11:33 Working Lean with a Small Brokerage
15:57 Flexibility as a Business Model
19:57 Organic Leads Through Doing the Right Thing
25:46 Taking the Time to Educate Realtors
29:57 Humanizing Yourself to your Borrowers
This episode is sponsored by RCN Capital
Released:
Dec 20, 2022
Format:
Podcast episode
Titles in the series (69)
Customer Service vs Consumer Experience: How To Anticipate, Manage, & Exceed Borrower Expectations (With Arman Ghamami) – Episode 92: Arman Ghamami, a mortgage broker and branch manager with C2 Financial, has become a high-producer by putting the borrower front-and-center. He personalizes their entire process, has staff dedicated exclusively to borrower questions, by Broker-to-Broker