1 min listen
19 - Why Good Data Leads To Good Call Centres (with Dan Turner)
19 - Why Good Data Leads To Good Call Centres (with Dan Turner)
ratings:
Length:
51 minutes
Released:
May 18, 2021
Format:
Podcast episode
Description
This week we chat to Dan Turner, CEO of Unity 4, to look at why good data is key to making a good call centre. We touch upon conversion rates, speed, ways to improve performance, and exceptions to the rule...
Released:
May 18, 2021
Format:
Podcast episode
Titles in the series (100)
Welcome To B2C Lead Generation (Intro) by B2C Lead Generation