25 min listen
Mark Valenti, Motivational Interviewing
FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Mark Valenti, Motivational Interviewing
FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
ratings:
Length:
39 minutes
Released:
Apr 18, 2018
Format:
Podcast episode
Description
Podcast #306 - Mark D. Valenti, Motivational Interviewing and Health System Improvement My guest for Episode #306 is Mark D. Valenti, the manager of training, education, and workflow integration for the Enhanced Community Care Management (ECCM) at Highmark Health. In this episode, Mark and I talk about the use of "Motivational Interviewing" methods and mindsets in the ECCM program and how "everyday closer to better" is part of their mantra. We discuss the MI approach and how it's different than traditional healthcare or change management models that focus on telling people to change (or why they should change). There are many lessons that I think are helpful in any workplace or personal change context. ECCM is a "physician-led, patient-centered approach [that] focuses on prevention, high-quality and compassionate care, patient engagement and satisfaction, and health outcomes." According to Highmark, "In the first year, the ECCM program has provided a large Pennsylvania health plan with total medical care cost savings of greater than 19% for engaged members; equivalent to one inpatient admission per year per member engaged. More than 1,500 members are enrolled across more than 60 provider sites."
Released:
Apr 18, 2018
Format:
Podcast episode
Titles in the series (100)
Jim Womack, Lean in China (Part 2) *: Show notes: https://www.leanblog.org/13 Remastered June 2021 LeanBlog Podcast #13 brings us part 2 of our discussion with James P. Womack of the Lean Enterprise Institute, the author of many books including the classic (published 10 years ago) Lean T... by Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership