The death and rebirth of soft skills, with Claude SilverThey’ve been called fluffy, vital, old school, new age… While few people in the world of work disagree about their benefits, many still argue over what to call them, and how to define them.In this episode, Damon meets with Claude Silver, Chief Heart Officer at VaynerMedia and executive coach, to discuss whether soft skills need rebranding, and what HR and Marketing functions might have in common. Hint: it’s a soft skill.Next, we hear from Dara Blumenthal, Ph.D., developmental coach and critical theorist, to explore what holds people back from adopting and learning soft skills.Finally, Damon chats with Richard Taylor, VP of Employee Experience at Nasdaq to learn about how he approaches this, and what listening means at Nasdaq.As a gift to our podcast listeners, we are offering a free one-on-one coaching session with Claude Silver or Dara Blumenthal. Two winners will be picked and assigned one of the two coaches randomly. To participate in this raffle, head to www.culturefirstpodcast.com/softskills.And if you enjoyed this episode, subscribe and leave us an honest review.To learn more about Claude Silver, go to https://www.claudesilver.com/.To find out more about Kate Snowise, visit https://www.darablumenthal.com/.To connect with Richard Taylor, head to https://www.linkedin.com/in/richptaylor/.To watch this podcast's video teaser, get an update when new episodes launch or find more information, head over to www.culturefirstpodcast.com, and to learn more about Culture Amp, visit www.cultureamp.com.Host: Culture Amp’s Work Culture Evangelist, Damon Klotz. Production:  Sarah Lessire.Assistant Production: Ayla CleworthEditing: Nick Jaworski at Podcast Monster. Design: Nicole Dominic, Amelia Chieng and Christine Tapawan. Culture Amp Data: Vivian Woo. Video: Kyle Doan. Original music: Sarah Lessire.