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S2E2. Digital Transformation And Data-Driven Decisions

S2E2. Digital Transformation And Data-Driven Decisions

FromThe Change Management Podcast


S2E2. Digital Transformation And Data-Driven Decisions

FromThe Change Management Podcast

ratings:
Length:
20 minutes
Released:
Nov 5, 2020
Format:
Podcast episode

Description

Digital Transformation isn’t just a tech project, it’s a people project. 
Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation. 
In this episode Dr Louise Bright is joined by Paul Laughlin, an expert in data, analytics and insight leadership.
Data tells us so much about the world we live in, the people and customers we work with and how we can develop and improve.  How can we use this to our advantage and make major improvements in business process, culture and customer experiences and ultimately move our businesses forward in the new world.  This podcast explores what data can tell us, what we should be doing with it to gain answers to questions about our business.
Released:
Nov 5, 2020
Format:
Podcast episode

Titles in the series (22)

The Change Management Podcast takes a deep dive into thinking clearly during times of change. We explore how leaders can focus on what will ultimately help the organisation to thrive. Season 1 and 2 of the podcast features experts in organisational change and is hosted by Dr Louise Bright, Director of Research and Business Engagement at the University of South Wales Season 3 explores the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield from USW.