This week on the podcast, members of our Engineering and Product Design teams discuss the principles that help us shape the solution and build in small steps. Group Engineering Manager, Levent Ali, explains how engineers should be taking ownership of the solution and Principle Product Engineer, Aidan Lynch, talks about how delivering changes in a series of small, easy-to-understand steps speeds up product development and delivers value to customers more quickly.You can read transcripts of today's discussions here:Shaping the solution: https://www.intercom.com/blog/intercom-product-principles-shape-the-solution/Building in small steps: https://www.intercom.com/blog/intercom-product-principles-build-in-small-steps/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.